Sales Operations Coordinator

About Themis Intelligence

Themis Intelligence builds the Utility Knowledge Base (UKB) and Human-Guided Intelligence (HGI) platforms, redefining how utilities operate.

Our systems transform complex operational data into clear, high-confidence decisions. We design software that empowers grid professionals to think faster, act decisively, and operate with precision in critical environments. Every product we ship is built for real-world performance: reliable, observable, and secure from day one.

We are an AI-first organization, continuously applying modern tools and workflows to improve how we plan, execute, and deliver outcomes.

About the Role

As a Sales Operations Coordinator, you will help Themis move opportunities forward by keeping leads organized, maintaining CRM hygiene, and driving disciplined follow-up across Themis and Survalent sales resources. Themis sells an AI subscription solution into utilities, starting with existing Survalent customers and expanding to net-new targets over time.

This is an early-career role (typically 3+ years of experience) for someone who is highly organized, communicates with professionalism and initiative, and can work cross-functionally to keep pipeline momentum.

In this role, you will

• Manage multiple internal and external projects across different stages and priorities
• Structure and track work in Notion (source of truth), including timelines, deliverables, and status
• Consistently use AI tools to streamline tracking, automate reporting, and improve collaboration
• Maintain dashboards with clear visibility into progress, risks, and dependencies
• Track milestones, dependencies, and key activities to ensure consistent forward momentum
• Run project meetings, capture decisions, and ensure follow-through
• Identify risks and blockers early and coordinate resolution
• Drive alignment across teams and stakeholders, clarifying priorities and escalating when needed
• Support customer-facing projects (pilots, contracts), ensuring clear expectations and delivery
• Work with engineering teams to track and report on progress without managing development directly
• Develop a working understanding of Themis products, customers, and industry to improve coordination and decision-making
• Support presentations or light product walkthroughs when needed
• Continuously improve workflows, templates, and tracking approaches
• Share lessons learned and contribute to team effectiveness
• Operate flexibly in a small team environment

Quality bar

We care deeply about quality because this work represents the Themis brand:

• Professional writing and formatting; proofread before sending
• Clean, consistent reporting with current next steps
• Collateral follows templates/branding; no outdated versions sent

You might thrive in this role if you

• Bachelor’s degree in business administration, Marketing, Finance, or a related field
• 3+ years of experience in a B2B SaaS environment (Sales Ops Coordinator, Sales Coordinator, junior SDR, or similar)
• Exceptionally organized, reliable, and detail-oriented
• Comfortable working in CRMs with strong pipeline discipline (stages, next steps, activity logging, aging)
• Confident with spreadsheets (Excel / Google Sheets) for tracking, reporting, and basic analysis
• Familiar with B2B sales language and sales process fundamentals (qualification, discovery, demo, proposal, close)
• Able to communicate with professionalism, assertiveness, and initiative—especially when coordinating across Survalent and Themis
• Able to draft clear, concise prospect emails and internal summaries
• Comfortable drafting and polishing sales materials in existing templates

Bonus

• Notion power user (databases, views, filters, light reporting)
• Strong PowerPoint / Google Slides skills (formatting, layout, and polishing in templates)
• Prior exposure to utilities or enterprise software sales motions

What success looks like

• Projects are organized, visible, and progressing consistently

• Teams are aligned and able to execute with less friction

• Stakeholders have clear, reliable insight into status and outcomes

• Customer engagements are coordinated professionally

• AI tools are actively used to improve efficiency and collaboration

• Project management becomes more effective and scalable over time

This is a full-time, permanent hybrid role (four days in-office) reporting directly to the President. The salary range for this role is $70,000–$85,000. Interested candidates are invited to submit their cover letter and resume.

Themis Intelligence values a diverse workplace and strongly encourages women, people of all races, color, creed, ancestry, ethnic origin, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, marital status, family status, and those with disabilities to apply. We use AI tools to help streamline parts of our recruitment process, but every application is reviewed by a member of our team. Themis is an equal opportunity employer. We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs. While we appreciate the interest of all applicants, only those selected for an interview will be contacted.