Job Description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Regional Hospitality & Culinary Manager to join our Enhanced Care team based in New Brunswick, to lead multi-site culinary operations across the province.

This position offers flexibility in location within New Brunswick, with candidates able to be based in Fredericton, Moncton, Saint John, or Miramichi.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program Life, travel, and other insurances Access to virtual healthcare 24/7 for FREE through the group health benefit plan RRSP program (5% employer matching) Vacation accrual (begins immediately) and travel insurance Free onsite parking Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events Access to continuing education and training through Shannex’s Centre of Excellence Opportunities to be part of sector innovation and continuous improvement initiatives Recognition and Rewards for service excellence and safety

About The Opportunity

This is an exciting new role designed to elevate the culinary experience across our New Brunswick communities. As a key member of the team, you’ll have the opportunity to shape standards, drive quality, and influence how food services are delivered to residents every day. Working closely with cross-functional partners—including operations, finance, and external culinary teams—you’ll play a vital role in enhancing resident satisfaction, strengthening compliance, and building a culture of continuous improvement. If you’re passionate about combining operational excellence with meaningful impact, this is your chance to help define and grow a function from the ground up.

Provide operational guidance and support to Regional Managers, Nurse Managers, Dietitians, and Compass teams on culinary services; Ensure adherence to brand standards and lead initiatives to address and reduce non-conformances; Oversee training and ongoing education for both supervisors and frontline culinary staff; Enforce and promote compliance with SOPs, food safety, sanitation, and health regulations; Conduct regular audits to ensure high standards in food quality, presentation, and execution; Drive a culture of continuous quality improvement and operational excellence across teams; Partner with Compass and Saffron teams to address performance gaps, enhance communication, and support menu and program updates; Analyze financial and operational metrics (food cost, waste, inventory) and implement process improvements; Collaborate with cross-functional teams to optimize inventory controls, reporting, and KPI tracking for informed decision-making.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

Bachelor’s degree in business, nutrition, hospitality or related discipline, or equivalent experience; Valid food Safety Certification; Ability to travel regularly within the New Brunswick region; 5 years of management experience in food service; Change management education is an asset; Leadership development education is an asset; Previous experience working with seniors is an asset.

Apply today to join the Shannex team of Great People!

Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion, and belonging, and to fostering a culture that celebrates individuality and ensures every person is treated with fairness and respect. Here, every team member belongs. With locations across Nova Scotia, New Brunswick, and Ontario, our team members help build communities that support connection, wellbeing, and longevity.

Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. In addition, Shannex provides Transitional Health Services in partnership with Nova Scotia Health. For more information, visit shannex.com .

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.