Fulfilment Center Clerk, Returns Jobs in Mount Royal, Quebec, Canada
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Mount Royal, Quebec, Canada
Fulfilment Center Clerk, Returns
Top Benefits
About the role
What you'll be doing Receive, unload, and inspect returned furniture to ensure accuracy and compliance with quality standards. Process returns through inspection, restocking, and product disposition (BIS, refurbish, donate, or dispose) following established procedures. Accurately document return outcomes and flag quality or product issues to the appropriate teams. Assist with organizing inventory, storage optimization, and maintaining accurate stock records. Maintain a clean, safe, and organized returns workspace at all times. Support order preparation when needed (picking, labeling, staging). Collaborate with Warehouse Operators, Logistics, and Customer Happiness teams to resolve return-related issues. Follow SOPs and contribute suggestions for process improvements and efficiency. Perform other related warehouse and fulfilment tasks as required. We'd love to hear from you if you have 1–2+ years of experience in a warehouse, distribution center, or logistics environment. Ability to work physically for extended periods (standing, lifting up to 49 lbs / 22 kg, working in variable temperatures). Strong attention to detail and ability to follow multi-step processes consistently. Comfort working with inspections, quality checks, and basic documentation. High school diploma or equivalent. Experience in quality control, returns processing, or furniture handling is a plus. Experience in small teams or start-up environments is a plus. What we offer Competitive hourly wage ($21/hour). 40 hours/week with paid overtime. Monday to Friday (Day shift : 7:30 AM to 4 PM). Benefits starting after 1 month. Growth opportunities in a fast-growing, customer-focused start-up. A welcoming, inclusive environment where ideas are encouraged and valued.
Please note that we may use AI-powered tools to support parts of our hiring process, such as application screening and interview coordination. These tools help us focus our time where it matters most: getting to know candidates. All hiring decisions are made by people, and we’re committed to a fair and inclusive process.
About Cozey
Meet Cozey. It all started with the idea to simplify Canadians’ lives. And then we created the perfect furniture for modern living.
Cozey is built on the idea that buying furniture could be simpler and could become an enjoyable experience for all. To do that, we have to innovate with our product and the entire shopping process. We begin where it all matters: our customers.