Company Description

Westminster Toyota has been located in the center of the lower mainland in New Westminster for 30 years. The car dealership has a strong presence with many loyal customers. The dealership is located at 1050 Boyd street in Queensborough, New Westminster.

Why join Westminster Toyota?

Our staff work in a supportive, diverse, and fun environment. This positive work environment leads to a positive customer experience and is a big part of why our customers would refer us to their friends and why our staff stay with us for a long time. Come and be a part of this growing business!

Job Description

• Dispatch work efficiently to technicians based on skill level and shop capacity

• Monitor technician productivity and workflow throughout the day

• Ensure repair orders are prioritized and completed on schedule

• Coordinate with Service Advisors, Parts Department and the Technician Team

• Manage shop loading and balance work distribution

• Candidate to be trained to become Internal Service Advisor

• Assist in maintaining high levels of customer satisfaction through efficient operations

• Monitor turnaround times and identify workflow bottlenecks

• Support the Service Manager with daily operational needs

Qualifications

• Pleasant, organized and professional

• Experience as a Tower Operator, Dispatcher, or Shop Foreman preferred

• Previous dealership or automotive service experience an asset

• Strong organizational and multitasking abilities

• Ability to work under pressure in a high-volume environment

• Excellent communication and leadership skills

• Reynolds & Reynolds or dealership DMS experience is an asset

• Strong understanding of automotive service operations

Additional Information

• This is a full time position. Schedule will be Monday - Friday or Tuesday - Saturday, 8 hours/day.
• Competitive compensation package
• Health and dental benefits
• Supportive and professional team environment
• Opportunities for advancement
• Employee discounts and dealership perks