This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Qualified Success Architect based in Canada.

This role sits at the intersection of customer success, solution architecture, and AI-driven go-to-market transformation. You will guide enterprise customers through onboarding, implementation, and long-term adoption of an agentic marketing platform that redefines how sales and marketing teams generate and convert pipeline. Acting as a trusted technical advisor, you will design scalable architectures that integrate deeply with CRM and marketing systems while shaping conversational and AI-powered engagement strategies. You will work closely with Marketing, Sales, RevOps, and IT stakeholders to translate business goals into executable technical solutions. The environment is fast-paced, highly collaborative, and deeply focused on innovation in AI-native customer engagement. Your impact will be measured by customer adoption, pipeline acceleration, and measurable business outcomes across enterprise accounts.

Accountabilities

Lead the end-to-end onboarding, implementation, and adoption of an AI-driven marketing and sales engagement platform, ensuring customers achieve rapid time-to-value and long-term success, including but not limited to:

Designing and implementing scalable technical solutions across Salesforce CRM, marketing automation systems, routing workflows, and GTM infrastructure Translating customer objectives into technical architectures, conversational workflows, qualification logic, segmentation strategies, and AI SDR configurations Partnering with cross-functional stakeholders (Marketing, Sales, RevOps, IT, and Enterprise Architecture) to align solution design with business needs Driving customer enablement through training on AI SDR concepts, agentic workflows, inbound conversion optimization, and pipeline acceleration strategies Monitoring adoption metrics, engagement performance, and pipeline impact to provide actionable optimization recommendations Conducting executive-level business reviews and roadmap discussions to communicate value and identify expansion opportunities Collaborating with Product and Engineering teams to relay customer feedback and influence platform improvements Supporting ongoing optimization of integrations, data flows, and automation logic to ensure scalable and reliable performance

Requirements

3-7+ years of experience in enterprise or mid-market SaaS in customer success, solutions architecture, implementation engineering, or similar client-facing technical roles Strong expertise with Salesforce CRM and working knowledge of marketing automation platforms Experience designing or supporting technical integrations across SaaS ecosystems, including data flows, APIs, and GTM systems Ability to translate complex business requirements into structured technical solutions and implementation plans Familiarity with web technologies such as HTML, CSS, and JavaScript in SaaS environments Strong communication skills with the ability to engage both technical teams and executive stakeholders Proven experience managing complex, multi-stakeholder customer implementations from onboarding through expansion Strong problem-solving mindset with the ability to operate in fast-paced, evolving environments Bachelor’s degree in a related field or equivalent practical experience

Benefits

Competitive compensation package with base salary aligned to Canadian market standards Remote-first flexibility across Canada Comprehensive health, dental, vision, life, and disability coverage Paid time off programs, parental leave, and wellness support Employee stock purchasing program and long-term incentive opportunities 401(k) or RRSP retirement savings plan options (where applicable) Career growth opportunities in a high-growth AI and SaaS environment Access to cutting-edge AI tools and agentic technology workflows Inclusive, collaborative, and innovation-driven work culture

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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