Business & Systems Analyst Jobs in Ottawa, Ontario, Canada
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Ottawa, Ontario, Canada
Business Systems Analyst
Business Systems Analyst
About the role
Job Title: Business Systems Analyst (Banking) Location: Toronto, ON (Hybrid)
Job Description: We are looking for a Business Systems Analyst with strong Banking domain experience to join our team. The ideal candidate will work closely with business stakeholders, product owners, and technology teams to gather, analyze, and document business and system requirements. Key Responsibilities: Gather, analyze, and document business and functional requirements. Work with business users, product owners, and technical teams to define solutions. Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), process flows, and user stories. Conduct gap analysis and impact assessments for new initiatives and system changes. Support SIT, UAT, and production implementation activities. Facilitate stakeholder meetings, workshops, and requirement sessions. Collaborate with development, QA, and project teams throughout the SDLC. Assist with defect triage, issue resolution, and change management activities. Required Skills: 8+ years of Business Systems Analysis experience. Min 6+ Years of Banking. Strong Banking or Financial Services domain experience. Experience gathering and documenting business and system requirements. Experience creating BRD, FRD, user stories, use cases, and process flows. Knowledge of Agile and Waterfall methodologies. Strong stakeholder management and communication skills. Preferred Banking Experience: Retail Banking Commercial Banking Payments (Wire, ACH, SWIFT, ISO 20022) Lending/Mortgages Deposits Cards and Digital Banking Tools: JIRA Confluence Visio MS Office Suite SQL (nice to have)
Best Regards, Karunakar Apptoza Inc. Phone: 647-953-1040 Email: karunakar@apptoza.com Website: www.apptoza.com linkedin.com/in/v-karunakar-93109b200
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About Apptoza Inc.
Apptoza is a boutique IT service provider, offering a comprehensive range of IT services and solutions. We take pride in delivering excellence in IT consulting to businesses of all sizes, from large enterprises to mid-sized and small businesses.
Founded by a team of seasoned IT professionals, Apptoza provides the expertise and leadership necessary to drive successful IT projects and help companies achieve their strategic goals. Whether you require full-scale IT project execution, application management services, or short-term consulting, our solutions are designed to enhance efficiency across systems, processes, and teams.
As a one-stop IT solutions provider, we offer end-to-end expertise in IT applications. Our consultants have an average of 10+ years of experience, delivering IT implementations across North America, Europe, and Asia. With deep industry knowledge, strong business acumen, and exceptional communication skills, we ensure tailored solutions that align with your unique business needs.
With a global team based in the USA, Canada, and India, we provide flexible, high-quality, and cost-effective IT project implementations. Our customized delivery models—blending on-site, near-site, and off-site services—ensure optimal outcomes for our clients.
At Apptoza, our success is built on a client-first philosophy. We believe that delivering outstanding service and long-term collaboration sets us apart from the competition. Our commitment to excellence and innovation fosters strong, lasting partnerships with our clients.
At Apptoza, your success is our priority.