Operations & Administrative Coordinator Jobs in Ottawa, Ontario, Canada
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Ottawa, Ontario, Canada
Operations Administrator/Coordinator
About the role
Expired on: Mar 22, 2024
Position Overview
The Operations Administrator/Coordinator is responsible for ensuring that our customers receive their orders & shipments on time, in full and that their needs and expectations are met on an ongoing basis.
Collaborating with across operational teams and main contact for our customers, you have excellent, multilingual communication skills (English, Cantonese & Mandarin) and you take personal ownership of customer orders.
You are comfortable with technology and have good organizational skills to ensure that all related administrative tasks are completed accurately and in a timely manner.
This is a small business environment, so a willingness to learn, roll up your sleeves and assist where needed is a key to success.
Responsibilities/Accountabilities
Greet & assist visitors
Communicate & coordinate with clients, internal team members and other stakeholders Plan shipments according to existing schedules and through coordination with drivers, warehouse schedules and production Order materials and booking receiving appointments. Assist with the management of daily operational activities and other administrative tasks (including accounts payable/receivable Contribute towards the achievement of strategic and operational objectives
Requirements
Speak English, Cantonese and Mandarin, read/write basic Chinese (traditional or simplified) Demonstrated ability to learn and perform basic tasks on the computer Accuracy with numbers and high attention to detail Excellent telephone etiquette and customer service skills Ability to work with a sense of urgency, prioritize work and meet objectives/deadlines Ability to exercise tact and discretion and to be entrusted with confidential information Ability to work independently as well as within a team with minimal supervision.
30-40 hours weekly.
Job Category: Operations
Job Type: Full Time
Job Location: Calgary
About Hung's Noodles
The history of many Canadian businesses start with a story of immigration, ours is no different. In 1980, Ricky Chung immigrated to Canada from Hong Kong with his bride to join his parents and begin a new life in Canada. Known as Hung (振雄) to friends and family, Ricky spent his first years in Canada working in the retail food industry. During this time, he learned English, built capital and continued refining his skills in Asian noodle manufacturing – a traditional trade in which he apprenticed in as a young adult in Hong Kong.
Finally in 1983, in the basement of his Uncle’s Chinese restaurant in southeast Calgary – Hung and his father started producing Chinese noodles for sale. The company’s Chinese name 雄記麵廠 (pronounced Hungkee) loosely translated means “your friend Hung’s Noodle Factory”. Through this name, Hung wanted to convey to his clients a sense of friendship above and beyond the business transactions. In the Chinese community, Ricky is known better has “Hung kee” than his English name. Although other less time consuming production methods exist – Ricky and his father insisted on making their product using traditional methods to ensure that the clients received a high quality and authentic product. As a result, the client base grew quickly and by 1984 Hung’s Noodle House moved into its own 900 square foot production facility.
From the modest beginnings of a basement operation to its current 6000 square foot production facility, Hung’s Noodle House has stayed true to its family-business roots. From these roots we derive our core values around building prosperous and harmonious relationships through continuous improvement and commitment to authenticity.