Requisition ID: 23311  Department: Transit Services Dept. Service: Transit Bus Oper & Maintenance Service Employment Type: 1 Full-time Temporary - Until the end of the current year. Work Hours: 35,00 /hours per weekAffiliation: ATU 1760/Non Shift Salary Information: $30.985  - $43.947  per hour (2023 rates of pay)Location: Transit Service, 1500 St.Laurent  Job Category: Transit Services - OC Transpo Application Close: 18/08/2026JOB SUMMARY Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Bus & Para Transit Operations team provides safe, reliable, efficient, effective, on time, courteous and cost-effective rapid transit service to a growing and diverse City of Ottawa. 

You work independently and are responsible for the daily processing of all ATU bus operators, dispatchers and relief instructors’ work schedules. You monitor and apply all contractual pay allowances and ensure all booking procedures relating to hours of work and work selections are adhered to.

EDUCATION AND EXPERIENCE

Completion of 2 year community college diploma with a focus in finance, business administration, accounting or a related field.

Minimum of 5 years of experience in payroll or time administration preferably in a transit environment. Experience should include working with collective agreements in the interpretation and application of pay procedures. Previous supervisory experience is an asset.

KNOWLEDGE

In depth knowledge of general and daily booking processes and all spare boards booking rules and procedures
Computer proficient (MS Office)
Full understanding of system changes such as WMS, R3, SAP Time Recording & Evaluation and payroll process 
Knowledge of the SAP time administration system relative to its acceptance of the various WMS systems’ pay hours
Detailed understanding and application of the ATU collective agreement, spare board booking rules and procedures, organization polices and the general booking process and the time administration exception based processes
Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

Strong organization skills and attention to detail

Ability to work independently, set priorities and adhere to strict deadlines
Ability to mentor, coach and impart knowledge to the team 
Strong interpersonal and communication skills
Demonstrated ability to be persuasive, tactful and good judgment in dealing with sensitive and/or confidential work situations
Possess tact and diplomacy to handle complaints and inquiries;
Flexible and adaptable to deal with shifting priorities
Possess sound judgement and strong customer service 
Able to work in a fast-paced work environment
Possess a work record of good attendance and job performance

WHAT YOU NEED TO KNOW

Language Requirement: English oral, reading, writing

Additional vacancies may occur during the competition process Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.  Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

  We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.    The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.   The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.   Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca. .