Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

We are seeking energetic, customer-focused individuals to join our Food & Beverage team as Concession Workers. In this role, you will be an important part of creating an exceptional guest experience during concerts, hockey games, conventions, and special events. The successful candidate will prepare and serve food and beverages, process transactions, maintain food safety standards, and deliver friendly, efficient service in a high-volume environment. If you enjoy working with people, thrive in a fast-paced environment, and want to be part of the action at the South Okanagan's premier entertainment venue, we'd love to hear from you. Apply today and help create memorable experiences for our guests.

This role pays an hourly rate of $19.00-$21.00 CAD and is tip eligible.

Benefits for Part-Time roles: Pension matching.

This position will remain open until October 30, 2026.

About The Venue

Spanning more than nine acres, the South Okanagan Events Centre Complex is home to some of the region's largest sporting events, concerts, trade shows, and community celebrations. The complex features over 95,000 square feet of event space and three ice sheets and includes the South Okanagan Events Centre, Penticton Trade and Convention Centre, Memorial Arena, and Okanagan Hockey School Training Centre.

Why Join our Food & Beverage team here at the South Okanagan Events Centre?

Work exciting concerts, sporting events, and community celebrations. Flexible scheduling that fits around school or other commitments. Gain valuable hospitality and customer service experience. Opportunities for growth within a global venue management company. Be part of a fun, energetic, and supportive team environment.

Responsibilities

Provide outstanding customer service in a welcoming and professional manner. Take guest orders, process payments, and accurately operate point-of-sale systems. Prepare and assemble concession food items efficiently and according to presentation standards. Serve beverages, including alcoholic beverages, responsibly and in accordance with provincial regulations. Verify guest identification to ensure compliance with age verification requirements. Maintain inventory levels and notify supervisors of low-stock items. Ensure workstations, equipment, and service areas remain clean, organized, and sanitized. Follow all food safety, health, sanitation, and workplace safety procedures. Collaborate with teammates to deliver exceptional service during high-attendance events. Assist with opening, restocking, and closing duties as required.

Qualifications

High school diploma or equivalent preferred. Previous experience in food service, hospitality, retail, or customer service is considered an asset but not required. Cash handling and point-of-sale experience is preferred. Excellent communication and interpersonal skills. Positive attitude and ability to work effectively in a fast-paced team environment. Strong attention to detail and commitment to guest satisfaction. Reliable, dependable, and able to work evening, weekend, and holiday shifts as needed. Ability to stand for extended periods and perform physical tasks associated with food service operations. Serving It Right certification is considered an asset but is not required.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.