POSITION:  Senior Guard 1 and 2

DEPARTMENT:  Culture and Recreation

REPORTS TO: Aquatic Coordinator, Recreation Manager

SUPERVISES:  Junior Guard, Front Desk Cashier

POSITION STATUS:          CUPE

SCOPE AND PURPOSE OF POSITION: Under the direction of the Coordinator of Aquatic Services the Senior Guard is responsible for providing a safe, clean, friendly environment in which Pool patrons may enjoy all aspects of aquatics. This person will assist with the operation and maintenance of the facility, and in the absence of the Aquatics Coordinator, may assume the duties of this position.

DUTIES & RESPONSIBILITIES

• PROVIDE EXCELLENT CUSTOMER SERVICE
  1. work with all staff to define and provide excellent customer service
     1. maintain open communication with patrons and staff

 

• LIFEGUARDING DUTIES AS ASSIGNED
  1. perform on deck duties as lifeguard
     1. monitor patrons in pool and wading area
        1. conduct and log frequent patron head counts and compare to attendance figures

PROVIDE PROFESSIONAL INSTRUCTION TO PATRONS

1. swimming lessons
   1. aquatic programs

 INITIATE EMERGENCY RESPONSE AND ADMINISTER FIRST AID TO STAFF AND PATRONS AS REQUIRED

1. administer first aid as required
   1. request outside emergency assistance as required
      1. document all incidents/injuries and forward to Aquatics Coordinator
         1. direct other staff members during emergency situations

ENSURE THAT MAINTENANCE AND CLEANING IS CARRIED OUT AS SCHEDULED

1. record all maintenance and cleaning on appropriate log sheet
   1. conduct frequent walk arounds to monitor cleanliness and safety inside and outside the building
      1. keep the pool deck area in a clean and tidy state
      2. keep the staff room and first aid room in a clean and tidy state

 o ensure supervision of assigned tasks are being completed ie, daily, weekly, monthly maintenance

 

• ENSURE THAT ALL EQUIPMENT IS MAINTAINED IN A CLEAN, SAFE OPERATING CONDITION
  1. ensure all safety equipment is in satisfactory condition
     1. ensure that all equipment used by patrons is in clean, safe operating condition

 

• ENSURE A SAFE WORK ENVIRONMENT FOR STAFF
  1. be familiar with and follow all safety rules
     1. notify Aquatic Coordinator immediately of any safety concerns
        1. document any near misses and incidents

ENSURE A SAFE ENVIRONMENT FOR PATRONS

1. enforce and adhere to all safety rules on deck and in change rooms
2. instruct patrons in the safe use of equipment
3. document any near misses and incidents

 

• SAFE OPENING AND CLOSING OF FACILITY
  1. ensure building is secure before opening and closing of building
     1. do not leave facility until all patrons have exited
        1. lock up (for closing) and unlock (for opening) all doors, latches and locks
           1. designated Senior Guard only

 

• BE FAMILIAR WITH AND ADHERE TO ALL POLICIES AND PROCEDURES
  1. COVID-19

 

• ASSIST IN MAINTAINING WATER QUALITY AT PRESCRIBED LEVELS
  1. perform basic water tests and record
     1. adjust chemical levels as required (including Sodium Bicarb)
        1. conduct filter back washes as required
           1. vacuum pool as required

 

• ASSIST WITH FACILITY OPERATIONS AND MAINTENANCE
  1. report any irregularities to the Multi-Purpose Facility Co-ordinator
  2. record any matters of concern for follow up
     1. assist with general maintenance duties as directed by the Multi-Purpose Facility Co-ordinator

 

• ASSIST WITH ADMINISTRATIVE DUTIES AS DIRECTED BY SUPERVISOR
  1. record facility deck attendance on a regular basis

 

• ASSUME RESPONSIBILITY FOR THE BUILDING OPERATIONS IN THE ABSENCE OF MANAGEMENT AND SUPERVISORS

 

• ASSIST WITH SUPERVISION/ORIENTATION/TRAINING OF STAFF AS REQUIRED
  1. provide feedback in a positive and supportive manner

 

• ATTEND MEETINGS AS REQUIRED
  1. in service training
     1. staff meetings

ASSIST WITH FRONT DESK DUTIES when applicable

ADVISE AQUATIC COORDINATOR WHEN SUPPLIES ARE REQUIRED

IN ABSENCE OF COORDINATOR OF AQUATIC SERVICES, ASSUME DUTIES OF THEIR POSITION

WRITE/SUBMIT REPORTS AS REQUIRED

MAINTAIN PROFESSIONALISM IN ALL ASPECTS OF WORK

ASSIST WITH EMERGENT OR UNFORSEEN DUTIES AS REQUIRED