Hammonds Factory Service Lead Jobs in Quinte West, Ontario, Canada
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Quinte West, Ontario, Canada
Hammonds Factory Store Service Lead
About the role
What You’ll Do Each Day
Help drive store-level financial and operational results by monitoring key performance indicators (KPIs) and taking action to achieve store goals Keep the team focused on guest engagement, storytelling, sampling, and sharing product knowledge rooted in Hammond’s history and craftsmanship Maximize overall team performance through coaching, selling skills development, and leading by example Assist in training, developing, and motivating team members Support the Store Manager with paperwork, ordering, and inventory management Maintain visual standards, merchandising excellence, and overall store cleanliness Ensure all policies, procedures, and operational standards are consistently and effectively followed Serve as a brand ambassador for Hammond’s Candies inside and outside of the Factory Store Must be able to lift up to 25 pounds
What Makes a Great Service Lead
There’s no single recipe for success, but our strongest Service Leads often share the following qualities: Exceptional interpersonal skills and a genuine enjoyment of working with people A passion for quality, organization, and attention to detail A bias toward action and a willingness to roll up your sleeves Ability to lift and move medium to large items (up to 75 lbs using proper safety techniques) A desire to learn, grow, and be coached Strong problem-solving skills Ability to multitask and prioritize throughout the day A positive attitude and enthusiasm for creating great guest experiences Flexible availability, including weekends, holidays, and peak business times
We can’t wait to meet you and welcome you into the Hammond’s family!
Hammond’s Candies is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Hammond’s Candies is committed to providing reasonable accommodations to applicants with disabilities and considers qualified applicants with criminal histories in accordance with applicable laws.
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About Lolli & Pops
We believe candy is so much more than candy.
It has the power to say thank you, I love you, I celebrate you. It can even express what’s impossible to say… At its core, candy is a delicious treat. At its heart, candy Spreads Joy and Bits of Optimism
That joy starts with the process of creation. Our thoughtfully curated gifts and indulgences are unique, delicious, unmatched in quality, and sourced from around the globe. Walking into one of our stores or shopping online is inviting and exciting, filled with high-quality products and eye-popping choice designed to inspire our guests and offer endless possibilities.
When a client buys a box of truffles or fills a bag or curates a box, they transform into a Dreamer, a Creator, a Giver. We’re here to empower their process of creation so they can spread versions of joy in their own unique way. We also want our customers to embrace the freedom to indulge in a bit of self-care, as it’s important to remember to be a Giver to ourselves.
Our mission is to create experiences that wow our guests by offering bits of optimism along the way. Our candies and chocolates and treats come with positive affirmations, encouraging bits of bravery, strength, hope, kindness, and other powerful words we need to hear each day. Generosity is essential to who we are, and we’re committed to delivering generous gestures and good surprises to each and every one of our clients, one ooey gooey bit at a time.
We’re suckers for our clients, and we’ll bend over backwards, sideways and upside down to help make their day better than it was before. We want to help our guests say thanks, express their love, celebrate life, and create memories for the day, or for a lifetime.