Position Information

Position Title

Student Connect Centre Advisor

Position Summary

The Student Connect Centre is seeking applications for a term-certain full-time Advisor to join their team.

The Student Connect Centre serves as a single location for students to access academic, award, and funding information. This position is a generalist advisor on awards, funding, and academic advising information.

This position’s Student Connect Centre Advisor’s primary responsibility is to provide front line support and service to assist both current and prospective students in making informed decisions concerning their educational goals. The Student Connect Centre Advisor is responsible for academic advising of all Open Studies and Academic Upgrading students.

The position is part of a collaborative team that builds and improves the processes that attract learners to RDC and supports them as they move from prospective student to graduate.

Position Responsibilities

Responsibilities of the Student Connect Centre Advisor include:

Academic Advising

• Deliver academic advising regarding RDP programs to current and prospective students through drop-in, appointments, online advising, and email.
• Maintain detailed knowledge of admission criteria, transferability, and program completion requirements.
• Responsible for academic advising for all Open Studies and Academic Upgrading students.
• Educate students about registration processes and use of online services.
• Assist students by answering questions about admission and registration processes and forms.
• Lead registration workshops as necessary.
• Provide backup advising support for the SCC Program Liaisons during peak periods.
• Assess and make recommendations based on Academic Upgrading student placements by registering them in appropriate grade levels.
• Provide accurate information related to prior learning pathways to prospective students. Inform students of academic consequences including: Adding/Dropping classes, Withdrawing, and Academic Standing.
• Lead intake advising for student athletes.
• Communicate to the Associate Registrar, Student Services of any emerging issues as necessary.
• Provide support for all recruitment initiatives as needed including presentations, tours, and booth events as needed.

Funding and Awards

• Advise students and refer them to the appropriate type of funding or awards.
• Guide students through the application process for all types of funding including Alberta Student Aid, RDP bursaries and scholarships, Foundational Learning Assistance, and other funding supports.
• Advise students on the process for submitting missing information and funding appeals.
• Manage the Emergency Food Bank process through assessing student situations during intakes.
• Provide instructions for processing funding and award disbursements.
• Advise students on the status of their funding or award applications.
• Guide students through the tuition payment process, tuition payment plans, and payment options.
• Advise students on interest free status eligibility and guide students through the process of applying for interest free status.
• Provide information on student loan repayment and repayment assistance programs.
• Advise students of consequences of academic decisions as related to funding and awards.
• Sign government forms related to funding or awards (authorized signing official). Deliver Funding and Awards workshops as required.

Academic Advising and Funding Administration

• Complete Confirmation of Enrolment requests for unfunded, full-time, and part-time students.

• Provide administration of Foundational Learning Assistance funding in government systems.

• Complete interest free status requests as required. Assess Academic Upgrading testing results.

• Provide assistance with Emergency Funding supports as necessary including transit passes, emergency food hampers, and Emergency Bursaries.

• Update the student information system such as BANNER as needed.

Required Qualifications

• Four (4) year undergraduate degree, or three (3) year undergraduate degree plus one full additional year of University in a related program representing four years of study or equivalent.

• Experience in the post-secondary sector

• One to two years’ experience in a similar role

• Superior communication skills (both written and verbal) with the ability to present information clearly and concisely

• Excellent relationship building and interpersonal skills

• Must be a team player and able to work independently

• Superior organization and planning skills

• Proficiency with Microsoft Office suite Demonstrated ability to manage competing priorities and deadlines in a high-volume work environment

Preferred Qualifications

• Experience with a student information system such as Banner is an asset.

• Student advising experience is an asset

Salary or Hourly?

Hourly

Salary

$60,645 to 70,946 Annually

Benefits and Compensation Information

Red Deer Polytechnic offers a comprehensive benefits package including extended health and dental care through Blue Cross, access to a health spending account, pension plan, Employee & Family Assistance Program, generous vacation allotments, credit tuition waivers and opportunities for professional development funding. Additional time off due to Institution closures between Christmas and New Year general holidays.

Eligibility to access the above mentioned benefits is dependent upon the AUPE Collective Agreement and related RDP policies.

About Red Deer Polytechnic

Focused on advancing the economic and social priorities of Alberta, Red Deer Polytechnic(RDP) provides more than 80 industry-relevant programs within a breadth of credentials to approximately 6,300 credit and apprenticeship students and 3,400+ learners with Continuing Education programming. With modern teaching and learning spaces, and state-of-the-art research and innovation centres in advanced manufacturing and energy innovation, the Polytechnic provides applied research opportunities, leadership in the social, economic, and cultural development of Alberta, and myriad lifelong learning opportunities.

Red Deer Polytechnic (RDP) is more than a post-secondary institution. It is a community of highly dedicated and skilled faculty, staff, learners, and partners who are making a positive impact on the world around us. Unbound by tradition, we are focused on producing the talent, solutions, and environments needed for Alberta’s economy and society to thrive.

Red Deer Polytechnic’s main campus is located on Treaty 7, Treaty 6 and Métis ancestral lands. This is where we will strive to honour and transform our relationships with one another.

Whatever brings you to Red Deer Polytechnic, we are glad you are here. And we look forward to having you as a valued member of our polytechnic community**.**

Posting Detail Information

Competition Number

2026-A-071

Employment Type

Permanent Full-Time

Number of Vacancies

1

Desired Start Date

07/02/2026

Position End Date (if term-certain)

FTE

1.0

Hours of Work

8:30 a.m. to 4:30 p.m., Monday, - Friday, 35 hours per week

Open Date

05/19/2026

Close Date

06/15/2026

Open Until Filled

No

Note to Applicant

Red Deer Polytechnic fosters an inclusive learning and working environment where everyone can bring their full selves and share their unique talents. We are committed to being responsive to the evolving needs and expectations of our diverse community.

At RDP, we are committed to a merit-based hiring process, and we believe in an inclusive workplace that is fair, equitable, supportive, welcoming and respectful. We recognize, value, and leverage differences in identities, abilities, background, cultures, skills, experiences, and perspectives. Our practices are guided by the principles of the Alberta Human Rights Act and support the Truth and Reconciliation Commission of Canada’s Calls to Action. If you believe you have the skills and equivalent experience and potential to contribute to this role, we encourage you to apply

Red Deer Polytechnic will provide job applicants with accommodations in accordance with the Alberta Human Rights Code. To request an accommodation, please contact Peopleandculture@rdpolytech.ca.

Special Instructions to Applicants

Required Documents

• Cover Letter

• Resume

Optional Documents

• References Names and Contact Information