Bilingual Automotive Leasing Specialist (English and French Required)

Introduction

Are you a customer-focused professional who enjoys building relationships, solving problems, and delivering exceptional service? Our client is looking for a Bilingual Lease Maturity Specialist to join a collaborative and fast-paced team that supports customers throughout the final stage of their vehicle lease journey.

This is an exciting opportunity to grow your career with an organization that values professional development, innovation, and teamwork. If you are fluent in both English and French and enjoy working in a dynamic environment where your contributions make a real impact, we would love to hear from you.

Compensation: $50,000-52,000 annually, plus comprehensive benefits.

Vacancy Status: This is an existing vacancy with immediate availability.

What You'll Do

As a Bilingual Lease Maturity Specialist, you will provide outstanding service to customers and business partners while supporting the lease maturity process from start to finish. You will collaborate with internal teams, communicate with customers by phone and email, and help ensure every lease conclusion is handled accurately and efficiently.

Responsibilities

Deliver an exceptional lease maturity experience for customers and business partners. Respond to customer inquiries through phone and email. Process lease maturity requests, inspections, and customer documentation. Review lease returns for payment status and applicable lease conditions. Support lease buyout and lease extension requests. Assist with quality assurance activities and resolve inspection discrepancies. Work collaboratively with internal teams and external service providers. Maintain accurate records while meeting deadlines in a high-volume environment. Contribute ideas that improve customer experience and operational efficiency.

Qualifications

Fluent in both English and French, written and verbal. 1 to 3 years of customer service or administrative experience. Strong communication, organizational, and time management skills. Excellent analytical and problem-solving abilities. Comfortable managing multiple priorities in a fast-paced environment. Proficient with Microsoft Office applications. Experience with leasing, automotive services, or Salesforce is considered an asset. Bachelor's degree is preferred.

Benefits

Competitive salary. Comprehensive health and wellness benefits. Opportunities for professional growth and career advancement. Ongoing training and skill development. Supportive, collaborative team environment. Exposure to a dynamic and evolving business. Inclusive workplace that values diverse perspectives. Opportunity to build expertise in a specialized area of customer operations.

Our client believes that great careers are built through learning, collaboration, and meaningful work. You will be empowered to develop new skills, contribute innovative ideas, and make a measurable impact while working alongside a team that values excellence and customer success. If you are looking for a role that offers growth, challenge, and the opportunity to advance your career, we encourage you to apply.

Disclosure: Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.