Mackenzie Health Jobs in Richmond Hill, ON
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Richmond Hill, ON
Mackenzie Health - Full-Time Security Guard
Top Benefits
About the role
Mackenzie Health - Full-Time Security Guard
Site Description: Mackenzie Health’s two hospitals – Mackenzie Richmond Hill Hospital and Cortellucci Vaughan Hospital – each have a full-service emergency department, core services and specialized services to provide you with the care you need. Our Woman and Child, Inpatient Mental Health and Inpatient Integrated Stroke programs are available to the community at Cortellucci Vaughan Hospital. An extensive range of outpatient clinics, chronic kidney disease care, complex continuing care and rehabilitation are available at Mackenzie Richmond Hill Hospital.
Position Details:
Position: Full-Time Security Guard - Triage
Site: Mackenzie Health
Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours
Hours: Rotating Continental (0700 - 1900 / 1900 - 0700)
Payrate: $ 19.10/hour
Internal Posting Date: May 1, 2026
Internal Closing Date: May 7, 2026
External Closing Date: May 8, 2026
Key responsibilities:
- Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site
- Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities
- Access Control: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas
- Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations
- Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures
- Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally
- Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns
- Collaboration with Hospital Staff: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved
- Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards
Prerequisites:
- Valid Security License for the province of Ontario
- Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
- Covid Vaccine two doses
- Immunization records for Mumps, Measles, Rubella, Varicella and two step TB skin test
- English (oral and written) fluency is a must
- Previous experience in security, law enforcement, or a related field preferred
- Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
- Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
- Must be authorized to legally work in Canada
Why choose Paladin?
- Free Uniforms
- Additional perks
- “Your paycheck, on your schedule—daily pay offered"
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About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.