Support Engineer Jobs in Saint John, New Brunswick, Canada
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Saint John, New Brunswick, Canada
Production support Engineer
About the role
Role Name: Production support Engineer Location: Toronto 4 days a week on site F2F interview required Job Description Looking for a Production support Engineer to work for the Commercial Line of Business. An ideal candidate should be the one that has experience as outlined below :- Below is the detailed Job Description: Monitoring and Alerting: Implement and maintain monitoring systems to proactively identify potential issues and alert engineers to problems before they impact users. Incident Response: Respond to incidents and outages, diagnose problems, and implement solutions to minimize downtime and restore service. Automation: Automate repetitive tasks and processes to improve efficiency and reduce manual effort. Infrastructure Management: Manage and maintain the underlying infrastructure, including servers, networks, and cloud resources. Capacity Planning: Plan for future capacity needs to ensure systems can handle anticipated workloads. Release Engineering: Develop and maintain processes for deploying software updates and releases. Collaboration: Work closely with developers, operations teams, and other stakeholders to ensure system reliability and availability. Documentation: Maintain clear and concise documentation of systems, processes, and procedures. Continuous Improvement: Identify areas for improvement and implement changes to enhance system reliability and performance. Skills and Qualifications: Cloud Platform (OCP) 8+ Years experience in production support handling Prod incidents. Excellent knowledge of OCP and windows environement.. Monitoring tools (Dynatrace) Operating System (Windows, Linux) Scripting (Shell Scripting, Python, Power Shell) Database (SQL database management, MongoDb) Container Services (Kubernetes) Disaster Recovery Planning and execution
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About Lorven Technologies Inc.
Lorven Technologies, Inc. is a highly recognized provider of professional technology consultancy in the US. We provide high quality and cost effective strategic solutions to our clients supported by superior staffing and training services.
We offer a wide range of services in the areas of analysis, design, development and maintenance of various information systems. Lorven excels in providing talented, dedicated, and knowledgeable professionals with proven industry experience to our clients. We are committed to building long term relationships with our clients through quality service and concrete results, so that our clients are able to achieve greater excellence. Total customer focus, commitment to quality, and multi-technology expertise are our key focus to satisfy our customers. Superior project management skills, extensive experience in managing multi-location development combined with continuous process improvement efforts, are the traits of our delivery methodology.
Lorven delivers innovative and effective technology solutions in a timely, cost-effective, and value-added manner. Our processes, techniques, people, and attitude strive to internalize our client's business domain in order to be able to deliver a level of innovation and acumen that is unparalleled. Our success is defined by our client's success and our core values serve as the corner stones of our project delivery approach.