Seasonal Tour Train Attendant Jobs in Sault Ste. Marie, ON
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Sault Ste. Marie, ON
Seasonal Tour Train Attendant - Sault Ste. Marie, Ontario
About the role
Starting Hourly Pay Rate: $17.98
We are seeking friendly, energetic, and customer-focused individuals to join our team as Seasonal Tour Train Attendants. In this role, attendants help create a safe, welcoming, and memorable experience for passengers aboard our tour train. Successful candidates enjoy working with the public, thrive in a fast-paced environment, and work well as part of a team.
Qualifications
- Excellent customer service and communication skills
- Ability to recognize and respond appropriately to potential issues or passenger concerns
- Ability to work efficiently and accurately in a fast-paced environment
- Comfortable multitasking while maintaining a positive and professional attitude
- Basic computer proficiency
- Team-oriented with a willingness to assist in various operational duties as needed
- Energetic, dependable, and eager to learn
- Patient, friendly, and professional demeanor
- Ability to stand and move throughout train coaches for extended periods
Responsibilities
- Complete pre-departure safety and operational checklists
- Help maintain a safe, enjoyable, and welcoming environment for all passengers
- Greet passengers prior to boarding and assist with organization of boarding lines
- Assist passengers with boarding and exiting the train, including operation of wheelchair lift equipment when necessary
- Make onboard announcements and provide trip-related information to guests
- Assist passengers with seating and help accommodate families or groups together when possible
- Ensure all passengers are properly seated prior to departure
- Distribute souvenir materials, headsets, or other passenger amenities as needed
- Interact with passengers throughout the excursion by answering questions and providing excellent hospitality
- Monitor coaches during trips to assist guests and maintain a positive onboard experience
- Work closely with train crew and fellow attendants to support daily operations and passenger needs
- Uphold all company safety procedures and customer service standards throughout each excursion
Schedule & Work Environment
- Full-time seasonal employment from July through October 18
- Availability required for weekdays, weekends, holidays, and special events
- Approximately 10-hour shifts based on train excursion schedules
- Work is performed onboard a moving tour train in a customer-facing hospitality environment
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About Watco
Watco is a single-source transportation services company that integrates rail, water, road, and air to solve any customer supply chain challenge. With nearly 5,000 team members and an unmatched network of short line railroads, terminals, ports, and mechanical shops across North America and Australia, we have been helping customers grow and transform their businesses since 1983.