Office Clerk / Senior On-Site Service Specialist

The Office Clerk is responsible for helping to provide entry-level office support services within our customer locations.  The position's primary focus is building relationships with customers while providing important office support.  In this position you will be responsible for providing copy/print services, mail services, shipping and other office related tasks. 

Responsibilities:

• Runs high volume copy machine and performs binding and finishing work
• Ensures convenience copiers are working properly, checking for quality via daily inspections
• Clear paper jams and informs technicians of specific problems
• Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail to company personnel and/or designated drop-off points
• Calculates charges for jobs performed and maintains billing logs
• Responds to and coordinates all service calls required by customer
• May perform filing duties in conjunction with specific client requests
• Other duties as required by manager

Qualifications:

• High School Diploma or equivalent experience 
• Minimum of 1 year experience working in a mail room or copy centre 

Skills:

• Excellent interpersonal skills with the ability to quickly develop business relationships 
• Strong self-motivation to drive results 
• Excellent communication skills both verbal and written 
• Basic knowledge of Microsoft Office applications 

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Select the medical, dental, life, and disability insurance coverage that fits your needs.
• Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.  
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.