Panel Sales Supervisor – Southern Alberta

Who We Are

Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.

Our customers – More than 120,000 customers across North America, including manufacturers of kitchen and bathroom cabinets, closets and storage systems, residential and office furniture, residential and commercial woodworking products, and hardware retailers, including major home improvement centers.

Our Team – Over 3,000 employees, nearly half of whom are dedicated to sales and marketing, with more than 50% being Richelieu shareholders.

How would you like to join a leading specialty hardware company in North America that has been publicly traded and growing continuously for over 50 years?

Richelieu Hardware is currently seeking a Panel Sales Supervisor for the Southern Alberta territory.

Position Summary

Reporting to the Southern Alberta Sales Manager, the Panel Sales Supervisor is responsible for the profitable growth of the Panel Products category throughout Southern Alberta. The incumbent provides direct leadership to the Panel Sales Representatives, drives sales performance, develops talent, supports strategic product initiatives, and ensures the successful execution of Richelieu's panel growth strategy throughout the territory.

This is a field-based position requiring extensive travel throughout Southern Alberta, with occasional out-of-province travel for training, meetings, and industry events.

Key Responsibilities

• Accountable for achieving and exceeding annual Panel Products sales budgets, gross margin objectives, and growth targets throughout Southern Alberta.
• Develop and maintain a high level of technical expertise related to panel products, applications, and industry trends.
• Lead, coach, mentor, and develop Panel Sales Representatives to achieve Richelieu's standards of sales excellence, technical expertise, customer engagement, and business development.
• Conduct ongoing performance reviews and development planning to ensure team members achieve and maintain Richelieu's expected level of technical knowledge, sales effectiveness, and professional excellence.
• Monitor competitive activities, market conditions, and pricing strategies to maintain a strong market position.
• Support sales representatives in identifying opportunities to grow existing accounts and increase market share.
• Conduct joint customer and prospect visits with sales representatives throughout the territory to support business development, coaching, and strategic account growth.
• Collaborate closely with internal departments, including Sales, Customer Service, Operations, Distribution, Forecasting, and Procurement. 
• Identify, pursue, and secure new business opportunities while expanding market share within existing accounts.
• Participate in trade shows, industry events, and networking opportunities to promote Richelieu and strengthen market presence.
• Monitor market trends, competitive activity, and business opportunities to support the Western Canada Panel Products Specialist in developing competitive and relevant product offerings.
• Support the introduction of new products and vendor partnerships within the panel category.
• Develop and execute annual territory growth plans aligned with company objectives and market opportunities.
• Maintain strong relationships with key customers, suppliers, and industry stakeholders while acting as the primary escalation point for panel-related opportunities and challenges.

Requirements

• Post-secondary education in Business, Sales, Marketing, or a related field is preferred. Equivalent industry experience will also be considered.
• Minimum 7 to 10 years of experience in sales, business development, or a related role.
• Experience in wood products, panel products, building materials, or distribution industry is a strong asset.
• Proven track record of achieving sales targets and driving profitable growth.
• Strong technical aptitude and the ability to understand product specifications and applications.
• Previous experience leading, coaching, mentoring, or developing a sales team is considered a strong asset.
• Proficiency with CRM platforms and Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Valid driver's license and ability to travel extensively throughout Southern Alberta, with occasional out-of-province travel.

The Ideal Candidate Will Demonstrate

• Proven leadership and coaching abilities.
• Strong commercial acumen and business development skills.
• Excellent communication and relationship-building capabilities.
• High accountability and a results-oriented mindset.
• Strong analytical and problem-solving skills.
• The ability to make sound decisions in a fast-paced environment.
• A passion for developing people and building high-performing teams.
• Strong organizational, planning, and time management skills.
• Initiative, resourcefulness, and the ability to work independently.

What We Offer

• A Canadian Success Story – Proud Quebec roots with a strong presence across Canada and the United States.
• A Stable and Established Company – More than 50 years of market leadership and financial strength.
• Continuous Growth – Ongoing expansion creates opportunities for career advancement and professional development.
• Competitive Compensation – Market competitive salary and compensation package.
• Employee Share Ownership Opportunities – Participate in the company's continued success.
• Work-Life Balance – A flexible and supportive work environment.
• Quality Products – Represent industry-leading products and trusted brands.
• Career Growth and Development – Access to training and advancement opportunities.

Interested?

We invite interested candidates to visit our careers page at Richelieu Careers [https://www.richelieu.com/emplois] to submit their application.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.