Patient Information Clerk Jobs in Toronto, ON
Create alert for “Patient Information Clerk”
Toronto, ON
About the role
DUTIES & RESPONSIBILITIES:
- Registers patients for inpatient, outpatient, and emergency visits, quickly and accurately with the utmost in customer service.
- Pre-registers patients for inpatient and outpatient visits.
- Collects accommodation and insurance information and payment for services where applicable.
- Responds to inquiries made by patients and visitors.
- Responds to telephone inquiries and forwards calls where appropriate.
- Liaises with patients, other department staff, and external customers.
- Assists with other tasks as required in Admitting and other registration areas.
QUALIFICATIONS:
- Minimum accurate typing speed of 40wpm required.
- Previous data entry experience required.
- Excellent interpersonal, communication (oral and written) and organizational skills.
- Ability to prioritize duties, problem solve and accurately carry out detailed work in a fast paced environment.
- Demonstrated ability to interact with others in a co-operative, facilitative and professional manner through all circumstances.
- Must have an excellent punctuality and attendance record.
- Knowledge of medical terminology.
- Previous experience in a hospital Admitting or registration department would be an asset.
- Demonstrated commitment to the mission and values of St. Michael's Hospital.
HOURS:
Casual, all shifts as required.
Due to the many different areas that Patient Registration assist, assignment location would be based on as per needs of the department”.
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.
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About Unity Health Toronto
Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care services to post-acute through rehabilitation, palliative care and long-term care, while investing in world-class research and education.