Specialist, Sales Operations Jobs in Toronto, ON
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Toronto, ON
Operations Specialist, Crushing
About the role
The Operations Specialist, Crushing is the primary contact for all technical product support within the Crushing and Mineral Processing Division. This person is customer-facing, collaborating with all levels of our sales and services organizations. Working with Toromont Crushing’s key suppliers to provide internal and customer facing product technical support, product and service training, new equipment installation & commissioning support and warranty support. This person is also relied on by our field service technicians for technical leadership, support and training relating to our crushing & screening offering.
The Operations Specialist also provides project management and on-site leadership for complex and/or large scope equipment deliveries.
** Role can be done from multiple locations
Pay Type
Full Time, Permanent
Compensation
$91,820.00 to $114,775.00
The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.
As an Operations Specialist, Crushing, YOU will experience:
- Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
- Working for the best in class equipment dealer and with the premium Caterpillar brand
- Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
- Competitive total rewards including: wages, benefits, and premiums (as eligible)
- An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
In a typical day, YOU will:
- Provice leadership and technical expertise for equipment on-site delivery, installation and commissioning.
- Provide technical support to end-users, sales & service groups.
- Prepare and deliver technical training programs (classroom and/or hands-on) to internal and external customers.
- Provide technical expertise to support new equipment design and build specifications.
- Liaison with Toromont’s field service teams and key suppliers to support warranty claims.
- Prepare and implement new and used equipment inspection protocols.
- Assist and/or execute new or used equipment inspection protocols.
- Prepare and implement inspection and repair protocols.
- Review, communicate and follow up on key supplier technical and safety bulletins to ensure supplier recommendations are followed across Toromont’s fleet base.
- Remain current on market trends and recognize opportunities for further business growth.
- Prepare and coordinate any Health and Safety initiatives
- Participate in safe and environmentally sound work behaviours and objectives at all times in support of Toromont's
- Health and Safety Policy/Programs and best practices
- Support new product launches and/or special marketing campaigns.
- Other duties as assigned
Must-haves for this role:
- 5+ years’ experience in crushing & screening equipment as a field service technician, millwright, or similar.
- Solid understanding of crushing & screening equipment preventive maintenance, repair, rebuild and overhaul methods and procedures.
- Strong communication, relationship building and interpersonal skills.
- Enjoy collaborating with, coaching and leading others.
- Self-directed/self-starter and flexible team player with the ability to work independently with high integrity and initiative
- Effective time-management and planning.
- Adaptable to quickly changing schedules and priorities in a deadline driven environment
- Customer centric with a sense of urgency and the ability to maintain trusted customer relationships
- Proficiency with Microsoft365.
- Ability to work flexible hours.
- Ability to travel across Canada and work in remote locations for up to 3 weeks at a time.
- A valid Driver's License
- Bilingual English & French is an asset
About Toromont Cat
With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!
Artificial Intelligence (AI)
Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.
Not the right fit? Search for Operations Specialist, Crushing jobs in Concord, ON
About Toromont Cat
Toromont Cat est le concessionnaire Caterpillar autorisé au Manitoba, en Ontario, au Québec, au Nouveau-Brunswick, en Nouvelle-Écosse, à l’Île-du-Prince-Édouard, à Terre-Neuve et Labrador et au Nunavut. Nous nous spécialisons dans l’approvisionnement et l’entretien d’équipement neuf et usagé appuyés par un service après-vente exceptionnel.
Créée en 1993, Toromont Cat est une division de Toromont Industries (TSX : TIH), une société à croissance diversifiée cotée en bourse qui a été incorporée en 1963. Notre priorité est d’offrir à nos clients des solutions qui contribuent au succès de leur entreprise. Avec plus de 300 modèles de machines et d’accessoires spécialisés dans la gamme de produits Cat, une multitude d’équipements connexes et de partenaires technologiques, un service varié et des options de location, nous pouvons répondre à vos besoins, quelque soit la tâche à accomplir.
Toromont Cat is your Cat Dealer in Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, P.E.I., Newfoundland and Labrador, and Nunavut. We are dedicated to supplying and servicing new and used equipment, delivering a superior customer experience and exceptional product support to the markets we serve.
Established in 1993, Toromont Cat is a division of Toromont Industries (TSX: TIH), a publically traded, diversified growth company incorporated in 1963. We are focused on offering our customers solutions aimed at making their business more successful. With over 300 machine models and specialized attachments in our Cat equipment product line, a host of allied equipment and technology partners, and varied service and rental options, regardless of your needs or the job at hand, we strive to be your first choice.
For more information please visit www.toromontcat.com