Azure Synapse L2 Support Jobs in Toronto, Ontario, Canada
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Toronto, Ontario, Canada
About the role
Azure Synapse L2 Support Engineer
Location: Toronto, ON Job Description We are looking for an Azure Synapse L2 Support Engineer to provide second-level technical support for Azure Synapse Analytics environments. The role involves troubleshooting data platform issues, monitoring system performance, resolving incidents, and supporting data integration and analytics workloads.
Key Responsibilities
Provide L2 support for Azure Synapse Analytics and related Azure services. Investigate and resolve incidents, service requests, and performance issues. Monitor data pipelines, SQL pools, Spark jobs, and system health. Analyze logs and troubleshoot ETL/data integration failures. Collaborate with L1 support, developers, and cloud teams to resolve complex issues. Perform root cause analysis (RCA) and document solutions. Support deployments, patching, and maintenance activities. Ensure adherence to SLAs and operational processes.
Required Skills
Experience with Azure Synapse Analytics. Knowledge of Azure Data Factory (ADF), Azure SQL Database, and Data Lake. Strong SQL querying and troubleshooting skills. Understanding of data warehousing and ETL processes. Familiarity with Azure monitoring and diagnostic tools. Good problem-solving and communication skills.
Preferred Qualifications
2–5 years of experience in Azure Data Platform support. Microsoft Azure certifications are a plus. Experience with Power BI, Spark, or Python is an advantage.
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