We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing You’ll be joining CIBC’s Distribution and Cards Technology ECRM Team. You’ll be hands on with all aspects of the systems testing process and provide suggestions that will ensure client needs are met with the highest quality. As a Test Consultant, you’ll be a team lead on the CIBC's enterprise Salesforce CRM, assigning and overseeing the execution of test cases and providing coaching to your team members. You’ll create test plans, develop strategies, and provide estimates that will help create the bank of the future. The Consultant, IT Quality Assurance is responsible for developing project test strategies and plans and overseeing testing activities for projects and initiatives in compliance with established controls and standards. The role works on complex issues involving one or more technical areas, mentoring employees and performing tasks of advanced technical depth and breadth. The Consultant, IT Quality Assurance troubleshoots issues for all levels, identifying project testing approaches and methods for incorporation into the testing plan, and execution to assign test work packages, and lead testing teams. The role exercises independent judgement and decision making within ownership of projects and milestones, analyzing and resolving unusual testing challenges to facilitate decision making with client and senior management. The role devises new methods and procedures using strong analytic and inductive thinking. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Testing expertise – Lead the investigation and translation of business requirements into test cases. Design and manage end-to-end testing activities for various projects across the business. Use your expertise in software development testing to provide clients with quality products that meet business and system requirements. Leadership skills – Provide advice to your team, including ongoing feedback, support, and mentorship. Proactively identify any potential issues throughout all test phases, and suggest possible improvements or enhancements. Project coordination – Identify obstacles or risks that may impact a project’s timeline or success and provide regular status updates to the business. Keep the lines of communication open with stakeholders, and escalate issues when necessary. Ensure that all test deliverables are received, approved, and aligned to your project’s timeline, budget and goals.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do. You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way. You're inspired by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life. Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise. You can demonstrate experience in software development testing, automation, and software process improvement. Exposure the AI driven test automation with Playwright framework will be desirable. You will act as an SME to test effectively and adopt Salesforce testing best practices Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 27th Floor Employment Type Regular Weekly Hours 37.5 Skills Agile Methodology, Analytical Problem Solving, Analytical Testing, Analytical Thinking, Leadership, Logical Thinking, Playwright (Software), Quality Assurance (QA), Salesforce Environments, Salesforce Platform, Salesforce Testing, Selenium, Software Testing Process, System Testing, Test Case Design, Testing Strategies, Test Planning, TypeScript