Helpdesk / Technical Support Jobs in Toronto, Ontario, Canada
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Toronto, Ontario, Canada
Helpdesk / Technical Support
About the role
TekStaff's Client has a current vacancy for a Helpdesk / Technical Support Job Description
Must Haves:
- Fluency in English /Spanish
- 2-3 Years Customer Service Experience
- 2-3 years of browser troubleshooting practices
- Knowledge of computer software, such as configuration management software, desktop communications software, and operating system software. Nice to Have
- Previous Help Desk or Contact Center experience -Technical Help Desk Experience Soft Skills:
- Strong Verbal and written communication skills,
- problem solving skills,
- customer service
- empathy, finesse and interpersonal skills.
- High ability to work independently and manage one’s time.
TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.
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About TekStaff IT Solutions
Just over 15 years ago TekStaff IT Solutions Inc was founded based on the need for a localized, professional staffing firm in the Greater Toronto Area. After gaining much recognition, and achieving a solid reputation, TekStaff has become a leading supplier of placement services. Today, we are acknowledged as a top leader in Canadian recruiting and have crossed borders securing contracts throughout the United States. We remain focused on developing long-term relationships with client companies and professionals looking for employment. At TekStaff, we are proud of our contributions to the business and IT industry and excited to continue assisting individuals with leveraging their careers. TekStaff family thrives in an environment of teamwork and growth. Our client-focused, professional culture focuses on continuous learning and collaboration and provides opportunities for personal and professional development. We value and encourage collegiality and work-life balance. TekStaff IT Solutions Inc. is an equal opportunity employer committed to diversity in the workplace. In addition, TekStaff IT Solutions Inc. is committed to providing accommodations for people with disabilities during the recruitment and selection process. In the event you require any accommodations, please advise us in advance and we will work with you to meet your needs.