Company Description Focus Eye Centre Inc. is a leading eye care facility specializing in state-of-the-art laser eye surgery and comprehensive ophthalmological services. The centre combines advanced vision correction technology with personalized, patient-focused care in a warm and supportive environment. From free, no-obligation consultations through post-operative follow-up, the team is committed to helping patients achieve their best possible vision. Equipped with cutting-edge diagnostic and surgical tools, Focus Eye Centre offers a range of treatments including Laser Vision Correction Procedures (SBK, PRK), RLE and Refractive Cataract Surgery. The clinic emphasizes patient education, empowering individuals to understand their eye health and treatment options and actively participate in their care.

Role Description The Ophthalmic Receptionist & Assistant is a full-time, on-site role based at Focus Eye Centre Inc. in Ottawa, ON.

Welcome patients and visitors in a professional manner

Answer and direct incoming telephone calls Schedule consultations, surgeries, and follow-up appointments Register patients and verify demographic information Process payments and maintain accurate patient records Coordinate referrals and communicate with external providers Assist clinical staff with patient flow Support surgeons and ophthalmic staff with administrative tasks Maintain confidentiality in accordance with PHIPA Perform other duties as assigned

Employment Type: Full-Time, Permanent

Hours: Monday to Friday (9-5) with occasional evenings or Saturdays as required. Compensation: $23.00–$25.00 per hour, based on experience and qualifications. Competitive salary based on experience.

Benefits

Dental care Extended health care Paid time off Vision care

We're looking for someone who

Enjoys helping people and creating an exceptional patient experience Thrives in a fast-paced healthcare environment Is dependable, organized, and detail-oriented Takes initiative and enjoys learning Works well independently and as part of a collaborative team Represents Focus Eye Centre with professionalism and compassion

Qualifications

Required Exceptional customer service skills Excellent verbal and written communication Strong organizational skills Ability to multitask in a fast-paced environment Intermediate computer skills Professional and compassionate demeanor Assets Experience in ophthalmology or optometry Experience with Accuro or EMR software Medical Office Administration diploma Knowledge of medical terminology

We thank all applicants for their interest; however, only those selected for an interview will be contacted.