Title of Job: Peer Support Worker

Date: July 31, 2026 Closing Date: August 16, 2026 Location: Toronto, ON – TAY Youth Wellness Hub Compensation: $25.01/hr Work Type: Onsite Job ID: 10946651 Existing or New Position: Existing

Who We Are

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

Program Summary

The Toronto Transitional Age Youth (TAY) Services support youth 16-29 years old from diverse communities. Through empathetic and hopeful relationships, TAY engages and supports the youth, and helps them to build upon strengths towards optimal wellbeing and greater independence. TAY takes a holistic approach, embracing the mind, body and soul to ensure each person receives services in response to their unique needs.

Youth Wellness Hubs Ontario (YWHO) aims to bring integrated low barrier services to youth (12-25) and their families/caregivers. YWHO is improving Ontario’s mental health and addiction landscape for youth and their families by providing rapid access to mental health and substance use services as well as clear referral pathways to interdisciplinary team and community supports.

Job Summary

The Peer Support Worker supports the collaboration between LOFT and Central Toronto - Youth Wellness Hub ON (YWHO). The Peer Support Worker role will work in collaboration with the partners in the community, including at the YWHO site at 65 Wellesley St E, Toronto, and at the TAY hub, 721 Bloor Street West location. The Peer Support Worker will have a unique role in collaborating with the community and other health and social service providers. The peer support worker shall provide 1:1 peer support and help co-facilitate these groups for youth.

What You Will Do

Provide community-based support by accompanying clients to appointments and helping them access local resources and services. Build supportive relationships with clients, offering guidance, encouragement, emotional support, and assistance with goal setting and problem solving. Promote client safety, wellness, recovery, and independence through individualized support and positive role modeling. Facilitate and co-facilitate mental health, recovery, and treatment-focused groups and support drop-in programs across various community locations. Collaborate with program staff, caseworkers, and community partners to ensure coordinated and effective client care. Assist with referrals and maintain up-to-date knowledge of community resources and support services. Contribute to program development, implementation, and continuous improvement initiatives. Attend training sessions, team meetings, and regular supervision to support professional growth and service quality. Support program operations, including setting up and dismantling group activities and maintaining clean, welcoming program spaces.

What You Bring

Completion of Peer Support Training or a related certification. Experience / knowledge of mental health and addiction service systems, and community-based supports. Solid working experience in peer support counselling and recovery principles. Strong interpersonal communication, problem-solving, conflict-resolution, goal-setting abilities and relationship-building skills. Ability to work effectively both independently and collaboratively within a team environment. Proficient in the use of computers and standard workplace software applications. Flexible, adaptable, and able to respond to changing program and client needs.

Work Environment

Walk up and down stairs, physically able to assit client with daily living activities 10-20% travel to different locations with transit and/or own vehicle, outdoor travel Lifting objects up to 50lbs.

What We Offer

24/7 Employee Assistance Program E-learning program available all year round Corporate Gym membership rate with GoodLife Fitness Access to Perkopolis, a comprehensive corporate discount program Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion Our Commitment to Diversity and Inclusion: LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.

Notes

The program requires support during evenings and Saturdays. A satisfactory vulnerable sector check (VSC) is also required. This posting provides only a summary of the responsibilities and requirements for the position Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting hrteam@loftcs.org or (416) 979-1994.