Revenue Operations Coordinator (Billing & Accounts Receivable)

Position Summary

The Revenue Operations Coordinator is responsible for coordinating the end-to-end billing and accounts receivable process, ensuring customer contracts, events and projects are accurately translated into invoices and collected on a timely basis. This role serves as the primary link between Finance, Sales, Operations and Client Success to ensure nothing billable is missed.

Key Responsibilities

Prepare and issue accurate customer invoices in accordance with contracts and agreed billing schedules. Maintain the company Event Tracker and ensure all completed events, projects and billable activities are invoiced. Reconcile contracts, Event Tracker and invoices to ensure completeness of billing. Monitor accounts receivable, follow up on overdue accounts and maintain collection records. Work proactively with Sales, Operations and Client Success to obtain information required for timely billing and resolve billing issues. Produce regular reports on invoicing, collections, AR aging, uninvoiced work and billing exceptions. Assist with month-end reconciliations and audit support. Identify opportunities to improve billing processes, reporting, controls and system automation.

Qualifications

2–5 years' experience in billing, accounts receivable or revenue operations. Strong attention to detail and organizational skills. Excellent communication and relationship management skills. Proficiency in Excel and accounting systems (QuickBooks experience an asset). Comfortable working across multiple departments in a fast-paced environment.

Success Measures

Invoices issued accurately and on time. Complete capture of all billable work. Reduced accounts receivable aging and improved cash collections. Strong collaboration with internal teams. Continuous improvement of billing processes and controls.

To apply

Please email your resume and cover letter to careers@timeplay.com Subject - Revenue Operations / Billing & AR