Salesforce Administrator Jobs in Toronto, Ontario, Canada
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Toronto, Ontario, Canada
About the role
Key Responsibilities
- Lead and facilitate all Scrum ceremonies (Sprint Planning, Stand-ups, Reviews, Retrospectives)
- Manage end-to-end Agile delivery for Salesforce initiatives
- Partner with Product Owner to manage backlog, prioritization, and sprint readiness
- Ensure user stories are refined, groomed, and aligned to DoR/DoD
- Act as a bridge between business, product, and technical teams
- Identify and resolve impediments, risks, and dependencies proactively
- Drive Agile metrics: velocity, burndown, predictability, sprint health
- Support UAT, defect triage, and release coordination
- Ensure adherence to enterprise Agile, compliance, and DevOps practices
- Coach team on Agile best practices and continuous improvement
Required Skills
- Proven experience as Scrum Master in Salesforce programs
- Strong understanding of Salesforce platform (Sales/Service/FSC)
- Expertise in Agile/Scrum methodologies and delivery frameworks
- Hands-on with JIRA, Confluence, Agile dashboards
- Strong stakeholder management and cross-team coordination
- Experience working with distributed (onsite/offshore) teams
Preferred Skills
- Experience in Salesforce Financial Services Cloud (FSC)
- Exposure to CI/CD, DevOps pipelines (Salesforce)
- Knowledge of banking processes, compliance, and regulatory environment
- Certifications
- Certified Scrum Master (CSM / PSM) – Mandatory
- Salesforce certifications – Preferred
Nice to Have
- Experience in large-scale digital transformation programs
- Prior exposure to RBC / Canadian banking ecosystem
- Experience managing multi-squad Agile delivery
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About Zodiac Solutions, Inc
“Zodiac Solutions” is a “Minority Business Enterprise” headquartered in Texas, USA.
Our clients include large and small enterprises in the entertainment, media, financial, government, and healthcare sectors. We’ve carved out a niche as one of the industry’s top IT solutions providers by doing what we do best. To serve our diversified clientele, we go out of our way to learn about their business and assist them as needed.
Zodiac Solutions works on a client-centric approach guided by the business philosophy of building lasting customer relationships in an intensely competitive global environment.”