DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE:

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

You sit at the intersection of copywriting, design, and generative AI, and you know how to make all three work together at scale. In this role, you will build the systems behind the creative: brand-trained copy pipelines, AI-assisted design workflows, and multi-agent architecture that turns manual content production into repeatable, scalable engines.

You bring fluency in both what makes great copy and great design, paired with the technical depth to build production-grade AI systems using tools like Jasper, Weavy, OpenAI/GPT, Gemini, Claude, Adobe Firefly, Midjourney, Flux, and ComfyUI. You're comfortable fine-tuning models on brand voice, orchestrating multi-step prompt chains, and deploying outputs that creative teams can use, not just demo.

You'll join the DEPT® Studios team, working across clients to design and ship AI-powered content generation systems for both copy and visual assets, while educating creative teams on best practices and staying ahead of what's next.

You will also play a key role in new business efforts across generative AI and creative automation, including Lightspeed, our proprietary product. This includes shaping solution approaches, defining how automation can address client challenges, and contributing to pitch narratives, demonstrations, and technical solution design that clearly communicate the value of scalable content production.

WHAT YOU’LL DO:

• Design, develop, and implement data-driven creative solutions tailored to client challenges, leveraging predictive models and AI technologies to deliver business value.
• Consult and guide clients by defining AI use cases, validating ideas through proof of concepts (POCs), and deploying scalable production-ready systems.
• Build and maintain end-to-end design and copy AI systems, with focus on scalability, observability and continuous optimization of model performance.
• Develop multi-agent and AI workflows, built from scratch or using low-code tools, that reliably orchestrate data, tools, and context into production-grade solutions.
• Work closely with back-end engineers, front-end developers, DevOps, strategists and clients, taking a leading role in aligning efforts to deliver impactful design and copy solutions.
• Communicate complex technical solutions clearly to both technical and non-technical stakeholders, including progress updates, demos and presentations.
• Research latest trends in AI and machine learning to build scalable copywriting and design processes that maintain brand standards.
• Proactively find opportunities for innovation and efficiency to drive extra business value through emerging technology and systems.
• Build AI-assisted visual content workflows using tools such as Weavy, ComfyUI, Adobe Firefly, Flux, and Midjourney
• Audit existing creative workflows across copy and design to identify automation opportunities that accelerate production without sacrificing quality or brand integrity.
• Lead and support new business pitches and client growth efforts across generative AI and creative automation, shaping solution approaches, contributing to narrative development, and delivering compelling demonstrations that communicate the value of scalable content production.

WHAT YOU BRING:

• 5+ years of experience in a creative agency, production, or technology role.
• 2+ years of hands-on experience building and deploying generative AI solutions for content production (copy, design, or both).
• Experience presenting to and interfacing with clients and executive-level stakeholders.
• Strong understanding of what makes effective copy (tone, structure, brand voice) and strong design (composition, hierarchy, brand systems). You don't need to be a copywriter or designer, but you need to speak both languages fluently.
• Experience working across the full GenAI lifecycle: prompt engineering, model selection, evaluation, deployment, monitoring, and iteration.
• Hands-on experience with AI content tools such as Jasper, Weavy, OpenAI API, Claude API, Gemini, Adobe Firefly, ComfyUI, or equivalent.
• Confidence working across disciplines, collaborating with designers, copywriters, strategists, developers, and clients.
• Excellent communication and presentation skills, with the ability to translate technical concepts for non-technical audiences.
• Passionate about researching new tools and capabilities and on the pulse of new releases.
• Experience contributing to or leading new business pitches, with the ability to shape narratives and position technical solutions in a clear and commercially compelling way.
• Strong understanding of scalable creative production and how to translate this into client value.

Nice to have:

• Technical proficiency in Python or JavaScript, with experience integrating AI model outputs into creative workflows via API orchestration and data parsing.
• Familiarity with multi-agent architectures, prompt chaining, and workflow orchestration (e.g. LangChain, LangGraph, n8n, or custom builds).
• Experience working within a creative agency.
• Interests in merging narrative and visual craft with automation, efficiency, and strategic thinking.

WE OFFER

• A flexible, hybrid/remote working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• Full dental and healthcare cover
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

The anticipated annual salary range for this position is $120,000 – $140,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.