Who you are

• Passion and empathy for customers and a proven track record as a customer advocate
• Experience managing stakeholders and working collaboratively and cross functionally with a product portfolio
• Experience bringing new product offerings to market
• Steadfast focus on user-centric design, data, research, and well-honed judgment
• Bias for decisions and actions and comfortable making big decisions on the minimal amount of information needed for it
• Ability to operate successfully across multiple functions, influence senior executives and peers alike, and mediate across various partners
• Good communication and presentation abilities, both written and verbal
• Basic Qualifications for Principal Product Manager
• 11+ years of product management experience
• 5+ years of experience with SaaS/B2B
• Technically proficient (even if not a coder) with AI and LLM-powered technology
• Basic Qualifications for Senior Product Manager
• 8+ years of product management experience
• You are passionately following the latest in AI products and emerging technologies and trying them out, exploring possibilities, and have experimented with many of the technologies on your own
• You are driven to action, progress, and decisions and are comfortable pushing on product deliveries with best available incomplete information and get your motivation from building/delivering
• You are organized and capable of tracking dozens of moving pieces and managing the many stakeholders that you work with at a company like Workday
• You excel at learning and understanding customer pain points quickly based on public information, internal information, and customer conversations, and can get up to speed on complex customer pain points in a fraction of the time a typical PM would
• You’re excited to build products that bring the latest AI technology to Workday’s massive customer base

What the job involves

• We are looking for dynamic Principal Product Managers to own the delivery of AI-powered agents within Workday
• You will either be building customer-facing agents or building infrastructure and frameworks that Workday’s application team can use to deploy to customers
• You will be responsible for working at high velocity to experiment, innovate, develop, iterate and scale AI agents, collaborating closely with domain-specific Product Managers to maximize the impact of our technology
• This role requires a unique combination of execution speed, inspiration and a deep curiosity about emerging AI techniques
• You will play a key role in shaping our approach to AI agents, ensuring we deliver cutting-edge solutions that drive real business value
• Build and ship state of the art AI capabilities or infrastructure
• Identify highest impact, highest ROI opportunities for AI at Workday, advocate for them within the org, and build or enable other teams to build these capabilities
• Interface with customers to validate our solutions, execute discovery work and ensure we are prioritizing the right customer problems
• Be the product champion externally, and voice of the customer internally
• Lead through influence and apply strategic understanding of the company's big picture, articulating a compelling vision for AI agents and their role in evolving our customers' workdays
• Manage Early Adopter programs across multiple AI initiatives to ensure customer value, referenceability, critical lessons, and risk mitigation
• Collaborate with development teams in flight to validate value for customers, drive adoption, and enable the field, CX, implementers on our AI work
• Communicate new capabilities to various audiences clearly and in an understandable way for them
• Work with the product teams to identify value outcomes and measurable metrics to quantify the value of our AI investments