General Accountabilities

The Communications Specialist is responsible for supporting the execution of the organization's internal and external communications initiatives through the development of high-quality communications, presentations, and corporate content that inform, engage, and connect employees and external audiences. Reporting to the Communications Lead, this role partners with departments across the organization to translate complex business, operational, and technical information into clear, compelling, and audience-focused communications.

The Communications Specialist serves as a trusted communications resource, managing internal communication channels, supporting social media and digital communications, maintaining and updating the CSV website, and partnering with business units to develop presentations, business cases, briefing materials, and leadership communications. The role also provides communications support for organizational initiatives, change management activities, and community engagement efforts while ensuring consistency with the company's brand, voice, and strategic priorities.

This role requires a highly organized, collaborative, and creative communications professional with strong writing skills, sound judgment, and critical thinking abilities. The successful candidate is comfortable working with leaders including the C-Suite, proactively identifying communication opportunities, and contributing ideas that strengthen employee engagement, corporate reputation, and organizational effectiveness.

This role enables Creating Shared Value by fostering meaningful connections between the organization, its employees, communities, and partners through clear, authentic, and impactful communications that strengthen trust, enhance engagement, support informed decision-making, and reinforce the company's purpose, culture, and reputation.

Key Accountabilities

Corporate Communications Support

Execute internal and external communications strategies, initiatives, and communication plans in alignment with organizational priorities Draft, edit, and proofread a wide range of communications materials, including employee communications, leadership messages, business updates, reports, presentations, announcements, and corporate publications Develop clear and compelling content tailored to a variety of audiences across the organization. Assist departments in translating technical, operational, and business information into effective communications materials Providing back-up support to Communications Lead, execute crisis and emergency communications by developing, coordinating, and distributing timely, accurate, and consistent communications during incidents or emerging issues Conduct research and gather information to support communications recommendations and initiatives. Act as a backup resource for the Communications Lead during absences or peak periods

Content Management

Coordinate and manage the organization's internal newsletter and other recurring communication channels Lead the editorial planning process by identifying, gathering, and developing content from across the business Chair or coordinate editorial committee meetings and work with stakeholders to maintain a robust content pipeline Identify and develop stories that highlight employee achievements, business successes, operational milestones, and Creating Shared Value initiatives Ensure communications are aligned with corporate brand standards and messaging

Department Support

Create and enhance presentations, reports, and communication materials. Support leaders in preparing presentations for employees, leadership meetings, conferences, industry events, and community stakeholders. Transform complex information into visually compelling and audience-appropriate presentations. Assist with the preparation of business cases, briefing notes, memos, and correspondence. Conduct research and gather information to support communications recommendations and initiatives.

Digital and Social Media Communications

Support the development and execution of social media content and campaigns. Monitor engagement and identify opportunities to strengthen the company's digital presence. Assist with website content updates and digital communications initiatives. Recommend new communication approaches, tools, and channels to improve audience engagement.

Relationship Management

Build strong working relationships across all levels of the organization Partner with leaders and subject matter experts to identify communication opportunities and emerging needs Support communication activities associated with operational, corporate, community, and employee initiatives Other duties as assigned

Education and Experience

Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Business, English, Political Science, Human Resources, or a related field is required 3 to 5 years of progressive experience in a corporate communications, public relations, marketing, employee communications, or related role is required Proficient in Microsoft Office (particularly PowerPoint, Word, and SharePoint) and experienced using social media platforms, content management systems, and other digital communication tools Ability to leverage generative artificial intelligence tools ethically and responsibly to enhance productivity, creativity, quality of work, and overall efficiency Experience or exposure in any combination of the following would be considered an asset: supporting senior leaders, including executive teams, and working within the energy, industrial, engineering, professional services, or similarly complex corporate environments

Personal Qualities

Commitment to understanding Creating Shared Value and how it influences how we communicate on a daily basis, regardless of audience Strong corporate writing, editing, and proofreading skills, with the ability to develop clear, concise, and compelling communications tailored to diverse audiences. This is a core competency of the role and will be demonstrated daily through the development of high-quality communications for internal and external audiences. Strong presentation development and visual storytelling skills, with the ability to translate complex information into clear, engaging content Demonstrated critical thinking, sound judgment, and attention to detail, with a commitment to producing high-quality work Highly organized with strong project management skills and the ability to manage multiple priorities and deadlines in a fast-paced environment Creative, naturally curious, and proactive, with the confidence to bring forward innovative ideas and practical solutions Professional, adaptable, and collaborative, with the ability to work effectively both independently and with stakeholders at all levels, including senior executives Strong business acumen with an interest in understanding organizational priorities and supporting business objectives through effective communication Resourceful, self-motivated, and committed to continuous learning and continuous improvement Demonstrates professionalism, discretion, and integrity when handling confidential or sensitive information

Physical Requirements and Work Conditions

Ability to work in-person within a collaborative, open-concept office environment in downtown Calgary Occasional travel to operational sites and company locations, including Grande Prairie, as required Must follow all company safety protocols when visiting operational sites. Occasional attendance at company events, meetings, and community functions outside regular business hours Ability to work effectively in a dynamic environment with changing priorities and deadlines Valid Class 5 driver's license and the ability to independently drive to company facilities and site locations as needed Why Join CSV Be part of a Communications team that helps shape how a growing midstream energy company tells its story Work alongside leaders and cross-functional teams. Contribute to visible projects that highlight the people and work behind our operations. Meaningful work in a values-driven organization, where collaboration, safety, and community impact matter as much as performance. For more information, please visit our website: https://www.csvmidstream.com/careers/ A caring and collaborative work environment focused on innovation and excellence. Support for professional development and opportunities for growth and development within a leading midstream company.

While we thank all applicants for their interest, we will only contact applicants who are being considered for this role to set up further conversations and/or individual meetings regarding this opening. We encourage candidates from all backgrounds and experiences to apply. If you are contacted to arrange an interview and you need accessibility accommodations, please let us know at that time.