Join our Global Data and Compliance team!

How will you contribute:

Collaborating with the Director of Metrics and Analytics Shared Service;

You will be a part of a team passionate about achieving results, championing the team’s goals and embracing the enterprise’s values and objectives.

This role contributes to the development and maturation of metric automation and data analytic efforts for Global Compliance; influence how data is captured, visualized and analyzed for teams all across Global Compliance. This role will have multi-functional responsibilities that include interacting with a range of collaborators, from fellow team members to business unit partners to leaders both within the function and in other functions such as Law, Government Relations, Finance, Technology, Strategy and Risk.

This is an exciting opportunity to join an innovative, rapidly maturing team with a growth mindset.

This is a hybrid position with three days in office per week, preferably at the Waterloo, ON, Canada location.

Position Responsibilities:

• Develop, maintain and update relevant dashboards and other data analytic tools and technologies that support partner efficiency, reporting, analysis and risk informed decision-making.
• Proactively enhance data analytic and general technology and technological skills within the Compliance teams
• Independently identify, analyze and define material, unmet business needs, issues, trends and opportunities within the Compliance function and recommend potential data analytic or other technology solutions.
• Actively participate in projects and initiatives.
• Partner, coordinate and collaborate with team members, partners and leaders within the LCG function and in other functions like Finance, Technology, Strategy and Risk.
• Assist in identifying, planning and implementing change and/or continuous improvement opportunities and associated dependencies and/or roadblocks, with recommended options for addressing them.
• Find opportunities to use AI in achieving function’s goals and objectives.

Required Qualifications:

• Bachelor’s degree in Statistics, Economics, Math, Computer Science, Engineering; or equivalent work experience.
• Master’s degree in relevant field or 1-3 years of progressive analytics and technology architecture experience with expertise including cloud-based technologies (Azure, Synapse), big data, data lakes, master data management, advanced data analytics for data gathering, storing and retrieval methods on various data platforms, both structured and unstructured.
• Familiarity with basic statistical tests, distributions, maximum likelihood estimators, statistical modelling techniques (regression, cluster / factor / principal components, decision tree, survival analysis, etc.)
• Basic understanding of different techniques and knowledge of machine learning algorithms.
• Knowledge of AI toolkits, how to create AI Agents.
• Expert in data visualization tools such as Power BI.
• Capability of applying a systematic, structured approach to explore / navigate / mine substantial amount of data, structured or un-structured, to uncover hidden patterns / insights.
• Comfort working in a complex data environment with a wide variety of systems and numerous internal organizations.
• Outstanding analytic and problem-solving skills, using data and information to highlight key themes and make recommendations for a senior executive audience

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our distributed team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com .

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$69,525.00 CAD - $115,875.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement .