Big Country Pet Co. is not just any pet food company – we are proud that our flagship brand, Big Country Raw, that is Canada’s leader in the frozen raw pet food category. We provide our consumers with healthier food options for dogs and cats, including complete frozen and gently cooked meals, supplements, and treats, as well as distribute third-party premium pet products. We are dedicated to enriching the lives of Canadian pets and the people who love them through high-quality and innovative products. With a profound passion for pets, we continually strive to set new benchmarks for pet nutrition, safety and well-being.

In 2024, the Globe and Mail and Canadian Business Magazine once again recognized Big Country Pet Co. (listed as Big Country Raw) as one of Canada’s Fastest-Growing Companies. We are seeking a dependable and safety-focused Cold Storage Warehouse Operator to support material movement within our blast freezers and warehouse facilities. This role is responsible for ensuring efficient product flow, proper inventory placement, and strict adherence to FIFO (First In, First Out) protocols. The successful candidate will play a key role in supporting production, shipping, and order fulfillment while operating material handling equipment in a safe and efficient manner. This position operates in a temperature-controlled environment, including freezer conditions up to -18 degrees. This role is eligible for a wage progression: Starting rate is $23/hour, $24 at 6 months, $25 at 12 months and annual reviews thereafter. This role is also eligible for Group Insurance Benefits, a Company Performance Bonus, Discounted Pet Food, Employee Events, and more. Key Responsibilities Safely move and store goods throughout the warehouse, including freezer and ambient zones Retrieve and return skids of raw materials, packaging, and finished goods from racking up to 25–30 ft high Maintain accurate stock rotation using FIFO practices Perform order picking, down-stocking, and replenishment as required Operate material handling equipment, including: Narrow aisle reach truck Power walkie Counterbalance forklift (as needed) Conduct daily equipment inspections (circle checks) to ensure compliance with safety standards Report equipment issues promptly to maintenance or supervisors Maintain a clean, organized, and safe work environment Follow all Health & Safety and Food Safety policies and procedures Work collaboratively with production and shipping teams to meet daily operational needs Perform additional duties as assigned by the Warehouse Manager Qualifications & Experience Minimum 2–3 years of forklift and power walkie experience Previous experience in warehouse operations, including order picking and packing Valid forklift license (in-house certification considered an asset)Reach truck experience or license is an asset Ability to work in cold storage/freezer environments (-18°C) Although we love AI, your application will be reviewed by real people. We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest however only those applicants selected for an interview will be contacted. Big Country Raw is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications and employment.