CENTRAL SUPPORT SERVICES - Operations Assistant

New Directions is a social service agency offering a wide range of resources and services that foster people’s hopes and dreams and their communities.

The Operations Department at New Directions is responsible for the routine maintenance and emergency repairs at multiple sites owned or leased by New Directions. These include office space, commercial program space, and community homes. The number one priority of the Operations Assistant is customer service in supporting our programs and staff when issues arise in the workplace in a timely manner, prioritizing needs based on safety and time restrictions.

Position details:

Schedule: Monday - Friday 9am-4:30pm

Responsibilities Include**:**

• Complete all repairs assigned to you via the Operations Ticket System.
• Follow-up on any additional repairs noted when you visit properties.
• Complete wall patching and painting as required at various New Directions properties (leased and owned).
• Complete minor installations (i.e.: bulletin boards, keyboard trays, kitchen faucets, light fixtures, door locks etc.) and general household repairs/maintenance at various New Directions properties.
• Other repairs and installations may be completed under the direction of an Operations Supervisor or Coordinator.
• Attend to any safety or licensing issues identified in Operations Tickets or during property visits as the number one priority.
• Repair any recorded damages in a timely manner.
• Wear appropriate clothing and PPE when at work.
• Attend safety training and/or meetings when scheduled.
• Complete all tasks assigned via Operations ticket system in an organized manner, prioritizing safety and accessibility concerns. Input notes and update the ticket system as assigned work is completed.
• Report any safety/security/damage issues and concerns to an Operations Supervisor, Operations Coordinator, or the Facilities and Leasing Manager.
• Record and submit mileage if utilizing a personal vehicle for work.
• Record all maintenance and purchases if utilizing a fleet vehicle for work. A monthly spreadsheet is submitted for the JPL Fleet card, including copies of all receipts.
• Record all spending on Agency Credit Cards, noting which location the purchases were made for and submitting a monthly spreadsheet with all receipts.

Qualifications Include**:**

• Applicants must have proven ability in general property repair.
• Ability and commitment to work with/for a variety of people in a variety of locations/settings.
• Strong organization and communication skills with a commitment to providing quality service.
• Valid Class 5 Driver’s License and access to a reliable vehicle for work purposes.
• Willing to travel to Portage la Prairie and/or Brandon.
• Knowledge and understanding of related Safe Work Practices.

The salary range for this 70-hour bi-weekly position is $18.5389 to 25.0290per hour (equivalent to $33,740.80 - $45,552.78 per annum), dependent upon education and/or experience. A full benefits package (which include Health and Dental Benefits, Long Term Disability Benefits, and a Pension Plan) is provided to regular full-time staff.

The successful candidate will be subject to Criminal Record and Adult/Child Abuse Registry Checks; and must supply a current driver’s abstract.

The closing date for all applications is May 22nd, 2026

We thank all applicants for their interest in New Directions, however, only those selected for an interview will be contacted. Unfortunately, we cannot accept telephone inquiries.

New Directions is committed to equity and diversity and especially welcomes applications from persons of all sexual orientations and gender identities, Indigenous persons, persons with disabilities, visible minorities, and newcomers to Canada. We strive for a skilled workforce that reflects the diversity of the people we support and contributes to the diversification of ideas.

Accommodations for accessibility purposes are available for candidates taking part in all aspects of the selection process.