**Employment Type:**Full-Time
Salary:$50,000 annually + performance-based bonuses (KPI-driven)

Position Summary Meadowvale Toyota is seeking a motivated and customer-focused Service Advisor immediate vacancy in our service department. The Service Advisor is responsible for guiding customers through vehicle maintenance and repair services while delivering an exceptional customer experience.

Key Responsibilities

• Greet customers in person and by phone in a professional manner
• Schedule service appointments and identify vehicle service needs
• Provide repair and maintenance recommendations with cost estimates
• Communicate repair progress and review completed work with customers
• Prepare accurate repair orders and maintain required documentation
• Promote manufacturer programs and dealership services
• Follow dealership policies and health & safety standards

Qualifications

• Minimum Grade 12 diploma (post-secondary education is an asset)
• Automotive knowledge or service experience preferred
• Strong communication, customer service, and problem-solving skills
• Basic computer and math skills
• Ability to work weekends as scheduled
• Valid Ontario driver’s licence; ability to operate automatic and manual vehicles
• PBS knowledge is an asset
• Legally eligible to work in Canada

What We Offer

• Competitive base salary plus performance bonuses
• Ongoing training and development
• Supportive team environment within Toyotoshi Group Canada
• Safety shoe reimbursement after 3 months
• Employee discounts on vehicle purchase, parts and labour
• Comprehensive group benefits which include life and disability
• Paid sick leave after 1 year of employment
• Paid vacation time off and birthday time off after 1 year of employment

Meadowvale Toyota is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the recruitment and selection process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Meadowvale Toyota currently does not use AI in any part of our recruitment process. All submissions will be reviewed individually. Due to the high volume of applicants, only those selected for an interview will be contacted.

Why choose Toyotoshi Group?

Toyotoshi Group Canada operates 5 dealerships in Ontario and Quebec. Our Ontario stores, Dixie Toyota, Ideal Honda and Meadowvale Toyota have been proudly serving the community for over 30 years. We are a past winner of the Top 100 Great Places to Work in Canada awarded by the Great Place to Work Institute of Canada. It is our core values of Trust, Care and Grow that guide our people to create a great place to work.