Personal Line Insurance - Customer Service Representative

🏠 Personal Line Insurance - CSR | $60-65K + commission At Hello World Recruitment, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America. What We're Looking For ✅ 3+ years brokerage experience (no direct writers) ✅ RIBO licensed with strong auto/home knowledge ✅ Local to Markham/GTA for reliable hybrid attendance ✅ PowerBroker experience preferred (but we'll train the right person!) ✅ Someone who thinks like an advisor, not just processes tasks Why You'll Love Working At This Brokerage 🏢 Family-owned independent brokerage - no corporate bureaucracy! 💰 $60-65K + commission opportunities on referrals (40% NB, 25% renewals) 🏡 True hybrid flexibility - 2 days WFH after training 📈 Clear growth path: CSR → Account Manager → Team Lead, Or Producer Your Day-to-Day Handle policy changes and client inquiries with confidence Support producers with servicing tasks (no cold calling!) Build lasting client relationships through proactive service Ask the right questions to truly help clients Work with major carriers using modern systems Ready to Join a Team That Values Your Experience? Apply now or send your resume directly! If you're tired of corporate culture and want to be part of a team where your expertise is truly appreciated, let's talk! #InsuranceCareers #CSR #MarkhamJobs #InsuranceBroker #CustomerService #RIBO #HybridWork #FamilyBusiness Contact If this role sounds like a good fit for you, please reach out to us directly at alexander@helloworldrecruitment.ca to learn more.

Manage policy changes and client inquiries while supporting producers with servicing tasks. Focus on building lasting client relationships through proactive service and advisory-based support.

Requires at least 3 years of brokerage experience and a RIBO license with strong knowledge of auto and home insurance. PowerBroker experience is preferred, and candidates must be local to Markham/GTA.

• Commission on referrals • Hybrid flexibility • Career growth path

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Personal Line Insurance
• Customer Service
• RIBO License
• Auto Insurance Knowledge
• Home Insurance Knowledge
• PowerBroker
• Client Relationship Management
• Policy Administration

• Customer Service & Support
• Finance & Accounting
• Sales

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Sep 3, 2026

Posting language

English

Working hours

40 hours per week

Office presence

3 days per week

Seniority

Mid-Senior level