Functional Analyst

K&K Global Talent Solutions Inc is an International recruiting agency that has been providing technical resources in Canada region since 1993. This position is with one of our clients in Canada, who is actively hiring candidates to expand their teams. Role: Functional Analyst Employment type: Contract Location: Hybrid (Montreal, QC) Job Description- Provide expertise in the discipline of system analysis, design, testing and deployment. Works with other IT Professionals and Business Subject Matter Experts in implementing new systems that meet business requirements and are aligned with IT orientations. Act as a liaison between Business Subject Matter Experts, technical teams and/or third-party vendors as required. Transform business requirements and conceptual system designs into detailed functional specifications in accordance with design standards and methodology. Evaluates feasibility and provides estimates for tasks and artifacts under own responsibility. Coordinates team effort in developing, testing and implementing the solution. Operational support during business hours for incidents arising from live systems; investigation and resolution of issues and problems. Deliverables: Develop the following artifacts (not limited to) for hand-off to the development team and/or third-party vendors: • Functional specifications • Integration specifications, interface designs • Functional and integration testing scenarios and test cases • Data conversion specifications Skills And/Or Abilities: • Strong analytical and problem-solving skills • Knowledge of JIRA and Confluence, as well as Agile methodologies (Scrum, Kanban) • Knowledge and practical experience with IT Service Management (ITSM) principles • Knowledge of SQL, PL/SQL is a plus • Knowledge of Ellucian Banner ERP and its APIs is a plus • Knowledge of Zephyr Scale (in JIRA) as a Test management suite, and ServiceNow as an ITSM platform are a plus • Self-motivated, autonomous and ability to work well with multiple teams in cross functional set-up. • Demonstrated ability to work on multiple initiatives and to manage deadlines. • Result and client oriented. • Demonstrated effective communication, writing Note: Applicants for employment in Canada should possess work authorization which does not require sponsorship by the employer for a visa

Provide expertise in system analysis, design, testing, and deployment while acting as a liaison between business experts and technical teams. Transform business requirements into detailed functional specifications and coordinate team efforts for solution implementation.

Candidates should possess strong analytical skills and experience with Agile methodologies and ITSM principles. Proficiency in JIRA, Confluence, and SQL is required, while knowledge of Ellucian Banner ERP is a plus.

Identified from the job description. Confirm important requirements above.

• System Analysis
• System Design
• Testing
• Deployment
• Functional Specifications
• Integration Specifications
• Jira
• Confluence
• Agile
• Scrum
• Kanban
• ITSM
• SQL
• PL/SQL
• Ellucian Banner ERP
• Zephyr Scale

• Technology
• Software
• Data & Analytics

Minimum experience

5+ years

Apply by

Aug 23, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available