Sales Manager

Job summary

The Sales Manager leads and motivates the sales team to achieve volume and profitability targets while overseeing daily showroom operations. They are responsible for managing inventory, ensuring consistent sales process execution, and fostering a customer-centric environment.

Job details

Brand Statement Rev Up Your Career at Strathmore Ford in Strathmore, Alberta! Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, Strathmore Ford embraces Kaizen —‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work. At Strathmore Ford, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you. Start your engine - your next great opportunity begins here! As part of the Kaizen Automotive Group, Strathmore Ford is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. Full‑Time employees enjoy a robust benefits package, including: • Competitive Compensation• Dental & Extended Health Coverage• Company Pension• Paid Time Off• Life & Disability Insurance• Employee & Family Assistance Programs• Vehicle Purchase & Service Discounts• Paid Professional Development• Company‑Wide Appreciation Events• And SO MUCH MORE! Overview Position Summary The Sales Manager is responsible for leading the dealership’s vehicle sales team and ensuring the achievement of sales volume, profitability, and customer satisfaction goals. This role supports daily showroom operations, develops sales staff, manages inventory and merchandising, and ensures consistent execution of the dealership’s sales processes. The Sales Manager works closely with senior leadership and other department managers to deliver a seamless and customer focused experience. Responsibilities and Qualifications Key Responsibilities Lead, coach, and motivate the sales team to meet and exceed sales and customer service targets. Oversee day-to-day sales floor operations, including customer engagement, deal support, and process management. Support inventory management, including vehicle selection, pricing, merchandising, and alignment with OEM programs. Ensure strong CRM utilization, lead follow-up, and adherence to the dealership’s sales processes. Assist in hiring, training, and developing sales staff, ensuring continuous growth and performance improvement. Review sales metrics and performance reports to identify opportunities and implement corrective actions. Collaborate with the Finance & Insurance team to support seamless deal flow and maximize profitability. Help resolve customer concerns and maintain a positive, customer-centric environment. Coordinate with marketing to execute promotions, campaigns, and traffic driving activities. Ensure compliance with dealership policies, regulatory guidelines, and OEM standards. All other duties as assigned by leadership. Qualifications Previous experience in automotive sales, with a strong understanding of dealership sales operations; prior leadership experience preferred. Strong leadership and coaching abilities with the ability to build and maintain a high performing team. Knowledge of vehicle sales processes, inventory management, and CRM best practices. Excellent communication, negotiation, and interpersonal skills. Analytical skills with the ability to interpret sales KPIs and identify improvement opportunities. Proficiency with dealership CRM and DMS platforms. Ability to thrive in a fast-paced, goal-oriented environment. Valid driver’s license and clean driving record required. INDCVO

What you’ll do

The Sales Manager leads and motivates the sales team to achieve volume and profitability targets while overseeing daily showroom operations. They are responsible for managing inventory, ensuring consistent sales process execution, and fostering a customer-centric environment.

Requirements

Candidates must have previous experience in automotive sales and a strong understanding of dealership operations, with prior leadership experience preferred. Proficiency in CRM and DMS platforms, along with excellent communication and analytical skills, is required.

Benefits

• Competitive Compensation
• Dental & Extended Health Coverage
• Company Pension
• Paid Time Off
• Life & Disability Insurance
• Employee & Family Assistance Programs
• Vehicle Purchase & Service Discounts
• Paid Professional Development
• Company-Wide Appreciation Events

Listed skills

• Regulatory Compliance · Preferred
• interpersonal skills · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Leadership
• Team Coaching
• Inventory Management
• CRM Utilization
• Dealership Operations
• Customer Engagement
• Sales Process Management
• KPI Analysis
• Negotiation
• Interpersonal Skills
• Communication
• Merchandising
• Performance Management
• Regulatory Compliance
• Lead Follow-Up
• Performance Reporting
• Good Driving Record
• Time Off Management
• Sales Metrics
• Kaizen Methodology
• Valid Driver's License
• Analytical Skills
• Automotive Sales
• Customer Relationship Management
• Customer Service
• Finance
• Sales
• Leadership
• Marketing
• Interpersonal Communications
• Key Performance Indicators (KPIs)
• Operations
• Performance Improvement
• Coaching
• Sales Management
• Sales Operations
• Showrooms
• Process Management
• Goal-Oriented

Job areas

• Sales
• Management & Leadership
• Retail
• Customer Service & Support
• Sales Manager
• Sales Manager (General)
• Sales and Marketing Managers
• Sales Managers

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