KE

Kalkomey Enterprises, LLC

Verified Job Source

Explore with Confidence

Richardson, Texas

Software Development
51–200 people

About

Kalkomey Enterprises is the trusted guide to outdoor success. Our platform connects millions of people to the outdoors every year and we are the leading provider of safety-related education for outdoor recreational activities such as hunting, fishing, boating, snowmobiling and more in North America. Since our founding in 1995, our industry and product expertise has grown such that today we offer over 360 high-quality online and in-person educational courses, a suite of integrated web and mobile applications, and resources tailored to ensure our outdoor enthusiasts recreate safely and successfully. Kalkomey believes passionately that experiencing the outdoors improves our lives as individuals, families, and communities. We leverage our strong foundation in recreational safety education to become the trusted guide for consumers to experience success in all facets of their outdoor endeavors. And as passionate as we are in our mission, we are as equally passionate about fostering a work environment that supports our employees’ own strengths and personal passions.

Open positions

Customer Experience Agent — Tier 1

Remote · Ottawa, Ontario, Canada, Quebec, Quebec, Canada

Act as the first point of contact for customers to resolve routine inquiries via phone, email, and chat in both English and French. Document interactions in the CRM and escalate complex cases to senior agents while maintaining high quality standards.