Guneet Kanda

Detail-oriented administrative professional with 6 years of combined experience supporting office operations, scheduling, records management, customer service, correspondence, data entry, reconciliation, and team coordination. Experienced handling confidential documents, high volumes of phone and email inquiries, digital and physical filing, task tracking, and operational reporting. Business Administration graduate with strong Microsoft Office skills and the ability to work independently in fast-paced, public-facing environments.

• Ability to stay calm in difficult situations
• Administrative Support
• Appointment Scheduling
• Billing
• Cash handling
• Client Relationship Management
• Customer service
• Data entry
• Documentation
• English
• interpersonal skills
• invoicing
• Leadership
• Microsoft Excel
• Microsoft Office
• Microsoft Outlook
• Microsoft Teams
• Microsoft Word
• Multitasking
• Office Administration
• Payment Processing
• Payroll
• Planning
• Problem solving
• Relationship Building
• report preparation
• Sales
• scheduling
• Supervision
• Teamwork
• telephone communication
• Training
• Upselling

1. Accounting Assistant

   Acumen CPA

   Feb 2026 to Present

   Surrey, BC

   • Perform accurate data entry and maintain organized digital and physical financial records. • Prepare, file, and retrieve invoices, receipts, and supporting documentation while maintaining attention to detail. • Reconcile bank statements against company records and investigate discrepancies for resolution. • Support day-to-day administrative processes using accounting software and spreadsheets.

2. Manager / Administrative & Operations Support

   Apna Chaat House

   Aug 2021 to Present

   Surrey, BC

   • Coordinate staff schedules, meetings, administrative priorities, and follow-up on assigned tasks. • Prepare and maintain confidential letters, case documents, operational files, and company records. • Manage incoming and outgoing emails, mail, telephone inquiries, and customer requests professionally. • Arrange travel and accommodation for company owners and coordinate logistics as required. • Maintain records related to permits, inventory, vendors, staff requirements, and operational deadlines. • Supervise staff and resolve customer concerns while balancing multiple priorities in a fast-paced environment.

3. Cashier / Customer Service Representative

   Chevron Gas Station

   Mar 2020 to Jan 2022

   Surrey, BC

   • Provided professional front-line customer service and responded to inquiries under minimal supervision. • Processed transactions accurately and prepared daily sales and inventory reports for management. • Maintained organized records and supported inventory monitoring and replenishment.

4. Sales Associate

   Hudson's Bay

   Jun 2019 to Nov 2019

   Delta, BC

   • Delivered courteous customer service, handled transactions accurately, and maintained organized merchandise areas. • Assisted customers with information and problem resolution in a busy retail environment.

5. Tutor

   BSL & English Tree

   Jun 2016 to Feb 2019

   Moga, Punjab

   • Prepared learning materials, maintained organized student information, and communicated clearly with students and families.

1. Capilano University

   Business Administration Diploma, Business Administration

   North Vancouver, BC

   2021

2. Panjab University

   Bachelor of Science, Physics, Chemistry & Mathematics

   2018

• Serving It Right

• EnglishFluent
• HindiFluent
• PunjabiFluent