Operations - Mobile Supervisor Vancouver and Abbotsford (Guardteck)

Job summary

The Mobile Supervisor is responsible for overseeing mobile patrol operations and ensuring the safety and security of client properties. They will also lead and support a team of mobile security officers while maintaining high standards of performance and client satisfaction.

Job details

Who We Are Guardteck Security is a trusted Canadian-owned and operated provider of security services, proudly operating under Kandor Management Corp., a facility services provider alongside Everclean Facility Services and Kendrix Technologies. We support clients across a diverse range of industries. We believe that exceptional service begins with the right people. That’s why we invest heavily in our team through thorough training, ongoing support, and genuine opportunities for growth. When our people are empowered and set up for success, it reflects in every interaction and at every site we support. Security is more than a service, it’s a responsibility. Our teams are committed to creating safe, reliable environments while building strong relationships with the clients and communities we support. Every site is approached with professionalism, consistency, and a commitment to doing things the right way. Our strength lies in our people. Every role contributes to the outstanding level of service we are known for, and each individual brings unique value to our team. We are proud to be an equal opportunity employer, dedicated to creating a workplace where individuals can develop meaningful, long-term careers. This is an exciting opportunity to join Guardteck’s security team and be part of the impactful work we do. Job Title: Mobile Supervisor Job Description Position: Mobile Supervisor Department: Mobile Division Report to Operations Manager Manage: Nil Portfolio Focus: Overseeing mobile patrol operations, Ensuring the safety and security of our clients’ properties Lead and support a team of mobile security officers, Maintaining high standards of performance and client satisfaction. Key Responsibilities: Operations (40%): Conduct regular patrols to ensure client properties’ safety and security Respond promptly to incidents, alarms, and emergencies, coordinating with local law enforcement and emergency services Assist dispatch in covering shifts and responding to alarms when needed Maintain accurate daily activity, incident, patrol, and audit reports Ensure adherence to company policies and regulatory requirements Assist in creating and implementing security protocols Team Management and Building (30%): Lead and guide a team of mobile security officers, providing training, feedback, and support Foster teamwork and morale among staff Address client concerns and meet their security needs Participate in industry training and development Conduct guard performance reviews and implement corrective actions Fleet Maintenance (15%): Conduct vehicle and equipment inspections and audits Maintain the Lighthouse application and reviews Schedule mobile team shifts Quality Assurance (15%): Identify and address potential risks, ensuring compliance with security protocols Identify and mitigate security risks during site inspections Knowledge, Skills, Experience and Education: Qualifications: Minimum of 2 years of experience in security, law enforcement, or a related field, with at least 1 year in a supervisory role. Valid security license and driver’s license with a clean driving record. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to handle stressful situations calmly and effectively. Proficient in report writing and basic computer applications. High level of integrity and professionalism. Flexibility to work various shifts, including nights, weekends, and holidays. Physical Requirements: Ability to stand, walk, and drive for extended periods. Capability to respond to emergencies quickly and efficiently. Why Join Guardteck Growth Potential We’re expanding quickly and promote from within. Those who step up and deliver have real opportunities to advance. Learn & Develop Gain hands on exposure across operations, including client relations, leadership, recruitment, compliance, and service delivery. Build practical skills that support long term growth. Strong Team Environment Be part of a team that communicates clearly, supports one another, and shows up ready to perform. Purpose Driven Work Our people keep communities safe and facilities running smoothly. In this role, you directly support the teams delivering essential services every day. Recognition & Appreciation We recognize initiative, reliability, and results. Hard work doesn’t go unnoticed, and wins are celebrated across the team. If this opportunity excites you and you think you’d be a great fit, we’d love to hear from you. Ready to be awesome? Apply today and help us build something special. Guardteck is an equal opportunity employer. We value diversity and are committed to an inclusive workplace for all.

What you’ll do

The Mobile Supervisor is responsible for overseeing mobile patrol operations and ensuring the safety and security of client properties. They will also lead and support a team of mobile security officers while maintaining high standards of performance and client satisfaction.

Requirements

Candidates must have at least 2 years of experience in security or law enforcement, including 1 year in a supervisory role. A valid security license and a driver's license with a clean driving record are mandatory.

Benefits

• Training
• Ongoing support
• Opportunities for growth

Listed skills

• Quality assurance · Preferred
• Regulatory Compliance · Preferred
• Fleet Maintenance · Preferred
• Communication · Preferred
• client relations · Preferred
• Team Leadership · Preferred
• scheduling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Security operations
• Team leadership
• Mobile patrol
• Incident response
• Report writing
• Staff training
• Fleet maintenance
• Quality assurance
• Risk assessment
• Client relations
• Emergency management
• Communication
• Conflict resolution
• Scheduling
• Regulatory compliance
• Report Writing
• Equipment Inspection
• Site Inspection
• Fleet Maintenance
• Workplace Inclusivity
• Good Driving Record
• Professionalism
• Valid Driver's License
• Auditing
• Auditor's Report
• Management
• Training And Development
• Leadership
• Interpersonal Communications
• Law Enforcement
• Operations Management
• Operations
• Performance Review
• Quality Assurance
• Mobile Security
• Team Management
• Coordinating
• Teamwork

Job areas

• Security & Safety
• Management & Leadership
• Logistics
• Mobile Supervisor
• Operations Supervisor (General)
• Manufacturing Managers
• General and Operations Managers

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