Accounts Receivable Specialist

Job summary

Process and apply customer payments, manage collections and overdue accounts, resolve billing and payment discrepancies, reconcile accounts, and maintain accurate customer records. Prepare aging and collection reports, review credit applications, support audits, and identify improvements to collection processes and financial controls.

Job details

A respected organization is seeking an Accounts Receivable Specialist to join its finance team. This opportunity is ideal for an experienced accounting professional who enjoys managing customer accounts, strengthening collection processes, and working collaboratively across departments to support healthy cash flow and accurate financial reporting. Reporting to the Controller, you will oversee key accounts receivable activities, including payment processing, collections, account reconciliations, and customer credit reviews. You'll work closely with internal teams to resolve account discrepancies, maintain accurate records, and identify opportunities to improve financial processes. What You'll Do Process incoming customer payments and ensure transactions are accurately applied to the appropriate accounts. Monitor outstanding balances and follow up with customers regarding overdue invoices through phone and email. Investigate and resolve payment discrepancies, short payments, and billing disputes in collaboration with internal stakeholders. Reconcile customer accounts and maintain complete, organized supporting documentation. Process credit adjustments, account corrections, and write-offs in accordance with established approval procedures. Maintain accurate customer records, including payment terms, contact information, and applicable tax documentation. Prepare regular accounts receivable aging reports and collection updates for management. Review customer credit applications and assess credit limits in collaboration with finance leadership. Respond to customer questions regarding account balances, payments, and statements. Support internal and external audit requests related to accounts receivable activities. Identify opportunities to improve collection efficiency, strengthen financial controls, and streamline processes. Assist with additional accounting and administrative responsibilities as required. What You Bring At least 5 years of experience in accounts receivable, collections, or a related accounting function. A high school diploma or equivalent; post-secondary education in accounting, finance, or a related discipline is preferred. Strong knowledge of accounts receivable processes, cash application, collections, and account reconciliation. Proficiency in Microsoft Excel and experience working with ERP or accounting systems. Strong attention to detail and a high degree of accuracy when processing transactions and maintaining financial records. Excellent written and verbal communication skills, including confidence handling collection calls and sensitive customer conversations. Strong problem-solving skills and the ability to independently investigate and resolve discrepancies. Effective organizational skills and the ability to manage multiple accounts and competing deadlines. A professional, customer-focused approach and the ability to maintain confidentiality when handling financial information. Experience in manufacturing, industrial equipment, or a related business environment is an asset. Exposure to domestic and international collections, customer credit assessments, and sales tax exemption requirements is beneficial. Why Join? This is an opportunity to join a collaborative finance team where your work directly contributes to effective cash flow management and strong customer relationships. You'll have the opportunity to take ownership of key accounts receivable activities, work with colleagues across multiple business functions, and contribute ideas that improve processes and financial controls. The role offers a varied workload, opportunities to strengthen your technical accounting expertise, and the chance to make a meaningful contribution to the organization's financial operations.

What you’ll do

Process and apply customer payments, manage collections and overdue accounts, resolve billing and payment discrepancies, reconcile accounts, and maintain accurate customer records. Prepare aging and collection reports, review credit applications, support audits, and identify improvements to collection processes and financial controls.

Requirements

At least five years of experience in accounts receivable, collections, or a related accounting function is required, along with strong knowledge of cash application, collections, and account reconciliation. A high school diploma or equivalent is required; post-secondary education in accounting, finance, or a related field is preferred, as are Excel and ERP or accounting system experience.

Listed skills

• Collections · Preferred
• ERP systems · Preferred
• Financial Reporting · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Accounts receivable · Preferred
• Payment Processing · Preferred
• Cash application · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Accounts Receivable
• Cash Application
• Collections
• Account Reconciliation
• Payment Processing
• Credit Assessment
• Customer Account Management
• Discrepancy Resolution
• Microsoft Excel
• ERP Systems
• Financial Reporting
• Audit Support
• Customer Communication
• Process Improvement
• Attention To Detail
• Confidentiality

Job areas

• Finance & Accounting
• Manufacturing
• Customer Service & Support

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