Bilingual Customer Service Representative

Milton, ON
On-site
Posted Oct 9, 2026
1 position

US$35–US$40 / hour

Opens LinkedIn

Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Minimum education: High school
Posting language: English
Working hours: 40 hours per week
Seniority: Entry level

Job summary

Process customer orders, make product recommendations, and respond to account, product, pricing, and shipping inquiries. Build customer relationships through phone, email, and chat, identify customer needs, recommend solutions, and help customers use the company website and online ordering system.

Job details

Customer Service Bilingual (English/French) Permanent Position – Onsite Monday – Friday Located in Milton, ON Hourly pay ranges from $35.00 to $40.00 per hour Significant growth and earning potential! Our customer located in Milton, Ontario, is looking for Bilingual (English/French) Customer Service Representatives who are fluent in both verbal and written forms, to join their team on a permanent basis. Responsibilities Process customer orders, make product recommendations and handle account inquiries using world-class technology. Be a product and solutions expert! They will equip you to answer product, pricing and shipping questions quickly and confidently. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend the company's best solutions. Help customers navigate the company's website and online ordering. Qualifications High school diploma or equivalent. Bachelor's degree preferred. Excellent problem-solving, listening and communication skills. Exceptional attention to detail and accuracy. Ability to work independently in a team. A team player who collaborates well with others. Prior customer service experience is a plus, but if you are eager to learn, they provide excellent training! Perks Excellent hourly pay rate ranges from $35.00 – $40.00 per hour. Annual performance bonus Company-paid extended health coverage and RRSP with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. If you're looking for an opportunity where you can be your best self and join a fantastic team, look no further — apply today! Why Kelly® As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined. About Kelly® At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary and non-traditional workstyles because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer, committed to employing a diverse workforce and providing accommodation for people with disabilities in all parts of the hiring process, as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance. As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location and job type. Kelly offers eligible employees a group benefit program that includes extended healthcare (drug plan, professional and medical services), dental, life, and emergency travel assistance. In addition, employees are entitled to holiday and vacation pay in accordance with provincial labour law. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community in Canada. Get a complete career fit with Kelly®. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

What you’ll do

Requirements

Fluency in spoken and written English and French is required, along with a high school diploma or equivalent; a bachelor's degree is preferred. Candidates should have strong problem-solving, listening, communication, attention-to-detail, and accuracy skills, and be able to work independently while collaborating with a team; prior customer service experience is an asset.