Bilingual Customer Service Representative

St. Catharines, ON
On-site
Posted Nov 11, 2026
1 position

$55,000 / year

Opens LinkedIn

Employment type: Full-time
Posting language: English
Application method: Apply on LinkedIn (LinkedIn sign-in required)

Job summary

Advise customers on technical and commercial product information, generate sales through tailored quotations and recommendations, and follow up with customers by phone and occasional on-site visits. Cost items, create ERP sales orders, provide product availability information, reconnect with past customers, and suggest process improvements.

Job details

Kelly is hiring! We're looking for an enthusiastic, motivated individual to join our client’s team as a Bilingual Customer Service Advisor in St. Catharines, ON! In this full-time, permanent role, you’ll help our client with their Customer Service and Sales needs. What You’ll Do: Achieve sales goals by consulting customers with technical and commercial information Encourage client to go beyond his initial need and requirement Continuously generate sales by quoting according to customer specifications and personal recommendations Following up on customer quotations through regular telephone contact Maintain customer contact through occasional onsite visits Accurately cost items based on guidelines provided by Operations and Accounting Create sales orders in ERP system Re-connect with past customers based on review of historic sales Access and provide product availability information Correspond with customers, dealers, purchasers and sales representatives Suggest and implement LEAN ideas to improve department processes Generate the best possible business experience for our customer What We’re Looking For: Post-Secondary Education or minimum of 3 years equivalent work experience. Bilingual in English and French Salary: $55,000 If you're looking for an opportunity where you can be your best self and join a fantastic team, look no further, and apply today! This is for a current vacancy Why Kelly®? As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined. About Kelly® At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known.

What you’ll do

Requirements

Candidates need post-secondary education or at least three years of equivalent work experience. Bilingual proficiency in English and French is required.