Front Desk Clerk

We are seeking a friendly, professional, and bilingual individual to join a busy visitor information centre in a Front Desk Clerk position. This is an excellent opportunity for someone who enjoys meeting people, providing helpful information, and contributing to a welcoming visitor experience. The successful candidate will interact with visitors in person while also responding to telephone and email inquiries. The role involves providing information about local and regional attractions, destinations, events, history, geography, and culture, while developing a strong understanding of the surrounding community and its tourism offerings. Schedule: Monday to Friday, 9:00 AM – 5:00 PM (Occasional weekend work, Saturday or Sunday) Contract: September 7, 2026 to on or before October 18, 2026 Key Responsibilities Welcome and assist visitors in a friendly and professional manner. Provide accurate information and recommendations regarding attractions, activities, accommodations, and local services. Respond to visitor inquiries by phone and email. Develop and maintain knowledge of local tourism offerings, history, geography, and culture. Assist with preparing and distributing visitor information materials. Keep visitor areas clean, organized, and welcoming. Support general day-to-day operations of the information centre. Work collaboratively with colleagues and assist with other duties as required. What We're Looking For High school completion or equivalent. Bilingualism in English and French is required. Strong verbal communication and interpersonal skills. Previous customer service experience. Ability to work effectively as part of a team. As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location and job type. Kelly offers eligible employees a group benefit program that includes extended healthcare (drug plan, professional and medical services), dental, life, and emergency travel assistance. In addition, employees are entitled to holiday and vacation pay in accordance with provincial labour law. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community in Canada. Get a complete career fit with Kelly®. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

The Front Desk Clerk welcomes visitors and provides accurate information regarding local attractions, events, and culture. They are also responsible for handling inquiries via phone and email while maintaining the organization of the visitor centre.

Candidates must have a high school diploma or equivalent and be bilingual in English and French. Previous customer service experience and strong interpersonal skills are required.

• Extended Healthcare • Drug Plan • Professional And Medical Services • Dental • Life Insurance • Emergency Travel Assistance • Holiday Pay • Vacation Pay

• FrenchPreferred
• Customer servicePreferred
• TeamworkPreferred
• interpersonal skillsPreferred
• EnglishPreferred

Identified from the job description. Confirm important requirements above.

• Bilingualism
• English
• French
• Customer Service
• Verbal Communication
• Interpersonal Skills
• Teamwork
• Information Management

• Hospitality
• Customer Service & Support
• Administrative
• Sports & Recreation

Minimum education

High school

Minimum experience

0+ years

Apply by

Oct 2, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level