Sales Specialist

Job summary

The Sales Specialist guides customers through the vehicle purchase process, from greeting and needs assessment to conducting test drives and preparing quotes. They are responsible for managing a sales pipeline, meeting targets, and collaborating with the finance team to complete transactions.

Job details

Company Description Kelowna Chrysler Jeep Dodge Ram offers customers a comprehensive dealership experience, supporting them from the moment they enter the showroom through the entire ownership journey. The dealership features a wide range of new RAM, Jeep, Dodge, and Chrysler models, as well as quality pre-owned vehicles to fit different needs and budgets. Customers benefit from flexible financing and leasing options, with dedicated support to find the most suitable payment plans. In addition to sales and leasing, the onsite service and maintenance department provides expert care using advanced tools and genuine parts. Located at 2440 Enterprise Way in Kelowna, BC, the dealership proudly serves drivers from surrounding areas such as Vernon, Penticton, and Summerland. Role Description The Sales Specialist is a full-time, on-site role based at Kelowna Chrysler Jeep Dodge Ram in Kelowna, BC. This role is responsible for guiding customers through the vehicle purchase process, including greeting visitors, assessing needs, presenting suitable new and used vehicles, and conducting test drives. The Sales Specialist prepares quotes, explains financing and leasing options, and collaborates with the finance team to complete transactions efficiently and accurately. Day-to-day activities include maintaining product knowledge of all RAM, Jeep, Dodge, and Chrysler models, following up with leads, managing a personal sales pipeline, and meeting individual and team sales targets. The role also involves ensuring a professional showroom presence, providing exceptional customer service, and supporting ongoing promotions and sales events. Qualifications Candidates should possess strong Communication and Customer Service skills to effectively engage with customers and build long-term relationships. Candidates should possess solid Sales skills, including prospecting, negotiation, and closing, with a focus on meeting and exceeding sales targets. Candidates should possess Training and Sales Management skills to support team initiatives, share product knowledge, and contribute to a high-performing sales environment. Previous experience in automotive sales or retail sales is an asset, along with familiarity with financing and leasing processes. Comfort with basic computer systems and CRM tools, and the ability to learn dealership software quickly. Strong organizational skills, attention to detail, and the ability to work in a fast-paced, customer-focused environment. Availability to work flexible hours, including evenings and weekends as required. A valid driver’s license with a clean driving record is required.

What you’ll do

The Sales Specialist guides customers through the vehicle purchase process, from greeting and needs assessment to conducting test drives and preparing quotes. They are responsible for managing a sales pipeline, meeting targets, and collaborating with the finance team to complete transactions.

Requirements

Candidates should have strong sales and communication skills, with previous experience in automotive or retail sales being an asset. A valid driver's license with a clean record and the ability to work flexible hours, including weekends, are required.

Listed skills

• Customer service · Preferred
• Training · Preferred
• Sales · Preferred
• Negotiation · Preferred
• Communication · Preferred
• CRM Tools · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Communication
• Customer Service
• Sales
• Prospecting
• Negotiation
• Closing
• Training
• Sales Management
• CRM Tools
• Organizational Skills

Job areas

• Sales
• Retail
• Customer Service & Support
• Transportation
• Manufacturing