Supervisor

Job summary

The supervisor will lead and support first-line staff to ensure service excellence and a positive employee experience. They are responsible for balancing team management, supporting service users, and contributing to future program planning.

Job details

ARE YOU READY TO BE A LEADER AND SUPPORT YOUR TEAM TO MAKE A DIFFERENCE? JOIN US, AND MAKE IT HAPPEN. Why KACL? Since 1960, KACL has promoted inclusion and social justice in our community. We are a not-for profit, charitable organization made up of some of the most compassionate, caring, and hardworking people you’ll ever meet. We are the third largest employer in Kenora, and our goal is to become the employer of choice by focusing on safety, courtesy, teamwork, and service excellence. Our Supervisors develop and lead teams who embody and deliver KACL’s mission, vision, and values. Your gifts and abilities in leading others will help to create a resilient, connected community where we all belong. \n You are: * People Focused: You see people’s gifts and talents and support them to be their best selves every day. * Adaptable: You understand that the speed of change these days needs you to be open to new conditions, agile in your actions and flexible in your thinking. * Patient: You know Rome wasn’t built in a day! And neither is a connected community where we all belong. * A Leader: People look to you to understand what matters, and because people trust you, you can motivate them to act on important things. * Committed: You are willing and able. You do whatever it takes to get things done and make a difference. You Will: * Listen and be helpful to first-line staff who are accountable for planned service delivery. * Promote a culture that ensures physical and psychological safety for all. * Be available to your team to navigate unknown situations. * Work closely with your Manager to ensure service excellence and a positive employee experience. * Balance your time with your team, the people that we support, and future planning for the program. You’ll Love: * Being part of a progressive organization that makes a real difference in our community. * A positive, fun, professional team that needs and values your gifts and talents. * Great medical, dental, vision, and disability coverage, and our pension plan. * Opportunities for personal and professional growth, and exploration of your gifts. \n $81,411 - $81,411 a year \n Vacancies: We are looking to fill one (1) full-time position. Deadline: Applications must be submitted by September 20, 2026. This is an on-site position based in Kenora, Ontario. Nestled on the shores of the stunning Lake of the Woods in Northwestern Ontario, Kenora offers the charm of a close-knit community combined with exceptional outdoor recreation. Located near the Ontario–Manitoba border, Kenora is approximately a two-hour drive east of Winnipeg, Manitoba. KACL is committed to employment equity and diversity and welcomes qualified applicants from the full range of identities, backgrounds, and experiences. Accommodations are available for all parts of the recruitment and selection process.

What you’ll do

The supervisor will lead and support first-line staff to ensure service excellence and a positive employee experience. They are responsible for balancing team management, supporting service users, and contributing to future program planning.

Requirements

The ideal candidate is a people-focused leader who is adaptable, patient, and committed to social justice and inclusion. They must be able to foster a culture of physical and psychological safety while navigating complex situations.

Benefits

• Medical coverage • Dental coverage • Vision coverage • Disability coverage • Pension plan

Listed skills

• Problem solving · Preferred
• adaptability · Preferred
• interpersonal skills · Preferred
• Leadership · Preferred
• Communication · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Team management
• Communication
• Adaptability
• Problem solving
• Mentoring
• Service excellence
• Conflict resolution
• Strategic planning
• Interpersonal skills
• Emotional intelligence
• Staff support
• Employment Equity
• Resilience
• Compassion
• Planning
• Agile Methodology
• Psychology
• Social Justice
• Teamwork

Job areas

• Social Services
• Management & Leadership
• Healthcare
• Supervisor
• Administrative Supervisor
• Office Supervisors
• First-Line Supervisors of Office and Administrative Support Workers