Front Desk Hotel Clerk

Job summary

Register arriving guests, assign rooms, manage reservations, and provide information about hotel services and local points of interest. Process departures and payments, balance cash and complete reports, handle clerical and telephone duties, perform light housekeeping, and provide customer service.

Job details

Overview Languages English Education No degree, certificate or diploma Experience Experience an asset On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Register arriving guests and assign rooms Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Perform light housekeeping and cleaning duties Provide customer service Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Register arriving guests, assign rooms, manage reservations, and provide information about hotel services and local points of interest. Process departures and payments, balance cash and complete reports, handle clerical and telephone duties, perform light housekeeping, and provide customer service.

Requirements

No degree, certificate, or diploma is required, and experience is an asset. The role is on-site in Kenosee Lake, Saskatchewan; the employer also offers youth-focused on-the-job training and mentorship opportunities.

Listed skills

• Customer service · Preferred
• Payment Processing · Preferred
• Financial Reporting · Preferred
• telephone communication · Preferred
• Cleaning · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Guest Registration
• Room Assignment
• Reservation Management
• Customer Service
• Hotel Information
• Local Area Information
• Guest Checkout
• Payment Processing
• Cash Balancing
• Financial Reporting
• Clerical Duties
• Telephone Communication
• Light Housekeeping
• Cleaning

Job areas

• Hospitality
• Customer Service & Support
• Administrative