Intern - Sales Support (FAM)

Job summary

Audit training completion and collect feedback, manage presentations in the Learning Management System, and assist with flight quoting. Support hotel inspections by checking sales and product lists against historical trip records, and review group transfers as part of final trip logistics.

Job details

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime! We achieve this because of our extraordinary people, passionate experts with deep knowledge of their destinations. They are what enables us to deliver remarkable experiences in over 120 countries worldwide, and across each of our businesses – Private Touring, Cruises, Villas, Yachts, Expeditions, Ultraluxe Land, Private Jets, and Air. To learn more about Kensington, visit kensingtontours.com. About the Role Step into the role of Co-op Intern within our Sales Support Department, where you'll immerse yourself in an enriching experience that offers extensive industry exposure. From participating in the complete planning cycle of familiarization trips to engaging with various departments like sales, marketing, learning and development, and product, this internship promises a comprehensive understanding of our operations. Industry Exposure: Get involved in every phase of familiarization trip planning, gaining firsthand exposure to the intricacies of our operations. This immersive experience extends across multiple departments, providing a holistic view of our business functions. Diverse Tasks: Embark on a dynamic learning journey by undertaking a diverse range of responsibilities. From ensuring training completion through auditing to contributing to hotel inspections, your tasks will encompass various facets of our operations. Key Responsibilities Responsibilities: · Audit Feedback: Verify the completion of essential training modules and assist with feedback collection. · Presentation Management: Handle the uploading of presentations to our Learning Management System (LMS), managing their scheduling and recording. · Flight Quoting: Play a role in the quoting process for flights. · Hotel Inspection Support: Assist in the process of hotel inspections by cross-referencing sales and product lists with historical trip records. · Trip Logistic Review: Contribute to the final review process by double-checking transfers for groups. Qualifications Currently enrolled in a post-secondary program in Hospitality, Tourism, Business Administration, or a related field. Strong organizational skills with excellent attention to detail and the ability to manage multiple tasks simultaneously. Excellent written and verbal communication skills, with the ability to interact professionally with internal teams and external partners. Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, and Outlook. Strong analytical and problem-solving skills, with the ability to review information, identify discrepancies, and ensure accuracy. Position Details: This is a full-time, hybrid internship offering $20 per hour for 40 hours per week. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application. The Range Group may use artificial intelligence throughout the recruitment process to screen, assess or select applicants for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by the hiring team. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

What you’ll do

Audit training completion and collect feedback, manage presentations in the Learning Management System, and assist with flight quoting. Support hotel inspections by checking sales and product lists against historical trip records, and review group transfers as part of final trip logistics.

Requirements

Applicants must be enrolled in a post-secondary program in Hospitality, Tourism, Business Administration, or a related field. They should have strong organizational, communication, analytical, and problem-solving skills, attention to detail, and proficiency with Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook.

Listed skills

• Organization · Preferred
• Attention to detail · Preferred
• Multitasking · Preferred
• written communication · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Organization
• Attention To Detail
• Multitasking
• Written Communication
• Verbal Communication
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Outlook
• Analytical Skills
• Problem-Solving
• Training Audits
• Feedback Collection
• Presentation Management
• Flight Quoting
• Trip Logistics
• Presentations
• Planning
• Management
• Operations
• Problem Solving
• Detail Oriented
• Business Administration
• Learning Management Systems
• Marketing
• Organizational Skills
• Microsoft Office
• Sales
• Professionalism
• Auditing
• Verbal Communication Skills
• Scheduling
• Sales Support
• Tourism

Job areas

• Hospitality
• Sales
• Administrative
• Logistics
• Sales Support Intern
• Sales Support Assistant
• Shop Sales Assistants
• Sales and Related Workers, All Other

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