Flooring Associate

Job Description As a Sales Associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience. This position will be focused on sales, customer service and product knowledge within the flooring department, but will also be cross-trained in other departments within the store. Responsibilities Drive sales through engagement of customers, suggestive selling, and sharing product knowledge Clarify and understand customers’ needs and take them to the best solution(s) for their projects Maintain knowledge of current sales and promotions Take initiative and confidently direct customer interactions Produce quotes, material lists and follows up Demonstrate high standards of safety and customer service Resolve customer challenges quickly and efficiently Continually learn about products and market conditions Qualifications Excellent communication and team player Sales and customer service experience Possess a high level of attention to details Ability to lift 55 lbs Ability to workdays/evening/weekends (rotating shifts) Ability to learn and operate the applicable computer system (D365) used to process orders Grade 12 diploma or equivalent required About Us Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly. We appreciate your interest in our company however only those candidates selected for an interview will be contacted. About The Team Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

Drive sales in the flooring department by engaging customers, providing product recommendations, and creating material quotes. The role also involves resolving customer challenges and cross-training in other store departments.

Candidates must have a high school diploma or equivalent and experience in sales and customer service. Physical ability to lift 55 lbs and flexibility to work rotating shifts including evenings and weekends are required.

• Customer servicePreferred
• TeamworkPreferred
• Attention to detailPreferred
• SalesPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Service
• Product Knowledge
• Suggestive Selling
• Communication
• Attention To Detail
• Quoting
• Material Listing
• D365
• Teamwork

• Retail
• Sales
• Customer Service & Support
• Trades
• Construction

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 24, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level