KH

Kids Help Phone

Verified Job Source

Canada's only free, 24/7 service offering professional counselling, information, referrals and texting support for youth

Toronto, ON

Mental Health Care
1,001–5,000 people

About

Kids Help Phone (KHP) is Canada’s only free, national, 24/7, multilingual and confidential e-mental health service for youth to get help and Feel Out Loud. Kids Help Phone Foundation inspires generosity and raises funds across Canada to deliver on KHP’s promise to youth. Together, KHP and KHP Foundation unlock the hope young people need to thrive in their world by scaling access to support, advancing equity and accelerating innovation so youth can always Feel Out Loud and get trustworthy help for any feeling or issue, big or small. Help means everything at KidsHelpPhone.ca. If you’re seeking wellness support, you can contact KHP any time, day or night. Text 686868. Call 1-800-668-6868. Visit KidsHelpPhone.ca. For urgent help in cases of immediate danger, you can contact 911 or the emergency / community services nearest your area right away.

Open positions

Counsellor, Remote - Part-Time - Outside QC & ONT

Remote · Canada

Provide single-session, solution-focused mental health support to youth via anonymous phone and live chat. Conduct risk assessments and safety planning for concerns including suicide, self-injury, and child welfare.

Counsellor, Remote - Part-Time - Outside QC & ONT

Remote · Canada

The counsellor will provide single-session, solution-focused mental health support to youth via phone and live chat. They are responsible for conducting risk assessments, safety planning, and maintaining professional clinical standards while working in a remote environment.

Counsellor, Remote - Full-Time - Outside QC & ONT

Remote · Canada

Provide single-session, solution-focused mental health support to youth via anonymous phone and live chat. Conduct risk assessments and safety planning while maintaining professional boundaries and clinical standards.

Senior Manager, FP&A and Grants

Hybrid · Toronto

The role leads strategic financial planning, budgeting, and forecasting for Kids Help Phone and its Foundation. It involves managing grant tracking, providing financial modeling for decision-making, and overseeing talent development for the finance team.

Senior Manager, FP&A and Grants

Hybrid · Toronto

The Senior Manager, FP&A and Grants is responsible for strategic financial planning, budgeting, and forecasting for both Kids Help Phone and its Foundation. This role involves providing financial modeling, managing grant reporting, and leading financial performance analysis to support strategic decision-making.

Bilingual Manager, People and Clinical Performance (Remote)

Remote · Canada

Provide 24/7 leadership and operational support for counselling and texting services to ensure high-quality mental health care for youth. Manage frontline team performance, employee engagement, and the implementation of clinical and operational standards.

Bilingual Manager, People and Clinical Performance (Remote)

Remote · Canada

The manager is responsible for providing 24/7 leadership and support to frontline teams to ensure high-quality, safe, and responsive mental health services. They oversee performance management, employee engagement, and operational excellence while collaborating with clinical and HR teams.

Manager, Discoverability & Search

Hybrid · Toronto

The Manager, Discoverability & Search leads the organization's content discoverability strategy across search engines, social platforms, and AI-driven environments. They are responsible for defining KPIs, optimizing site architecture, and collaborating cross-functionally to maximize content reach and engagement.

Counsellor, Remote - Full-Time - Outside QC & ONT

Remote · Canada

Provide single-session, solution-focused mental health support to youth via anonymous phone and live chat. Conduct risk assessments and safety planning for concerns including suicide, self-injury, and child welfare.

Counsellor, Remote - Full-Time - Outside QC & ONT

Remote · Canada

Provide single-session, solution-focused mental health support to youth via phone and live chat. Conduct risk assessments and safety planning while maintaining professional boundaries and clinical standards.

Inuit Engagement Coordinator

Remote · Canada

The coordinator will increase awareness and access to mental health services for Inuit and Indigenous youth through community engagement and program coordination. They will support volunteers in Indigenous engagement programs and contribute to broader advocacy and service development efforts.

Inuit Engagement Coordinator

Remote · ["Canada"]

Job title Inuit Engagement Coordinator Department Service Programs Reports to Manager, Indigenous Programs Salary range $62,920 - $69,080 Job type Full-Time, Permanent, Remote working only Location Canada Wide, Remote Posting period Tuesday, August 11, 2026 The opportunity Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and Canada's only national 24/7, free, confidential, and multilingual e-mental health service for youth…

Director, Applied Research (Contract)

Hybrid · Toronto

The Director leads the applied research strategy, infrastructure, and governance to improve youth mental health services. This includes managing strategic partnerships, designing evaluation frameworks, and building organizational research literacy.

Bilingual Manager, People and Clinical Performance

Remote · Canada

The Bilingual Manager will provide leadership and support for counseling and texting services, ensuring frontline teams deliver high-quality care. They will also manage team performance, employee engagement, and operational excellence.

Development Officer, Reg Philanthropy & Partnerships (Contract)

Hybrid · Halifax

The Development Officer is responsible for corporate and community-based fundraising, including prospecting, cultivating, and managing relationships with partners and donors in Atlantic Canada. They will also plan and implement national and community fundraising events while managing revenue streams and volunteer engagement.

Senior Development Manager, Regional Philanthropy & Partnerships

Hybrid · Bedford

Lead the development and management of a major gifts portfolio to secure six- and seven-figure philanthropic contributions across Canada. Provide leadership and mentorship to a national fundraising team while acting as a strategic advisor to senior executives and board members.

Texting Supervisor, Remote - Part-Time - Outside QC & ONT

Remote · ["Canada"]

Job title Texting Supervisor - Remote Department Texting Services Reports to Manager, People and Clinical Performance Hourly Wage 31.91 Bilingual Premium: 1.50$ / hour Overnight Premium: 2.00$ / hour Job type Remote Part-Time Shift ID TNE-0531-PTE98 Shift Schedule Week 1 - Sunday from 15:15 to 01:45 ET Week 2 - Friday and Saturday from 15:15 to 01:45 ET Location Remote - Open exclusively to candidates residing outside the province of Quebec and Ontario Posting period July 24 2026 The opportunity Are you motivated by the chance to help ensure all young people in Canada…

Superviseur(e) bilingue, Textos, télétravail - Hors QC et ONT

Remote · ["Canada"]

Titre du poste Superviseur des textos bilingue Département Services des textos Relève de Gestionnaire, personnes et performance clinique Rémunération par heure 31.91 Prime de bilinguisme: 1.50$ / heure Prime de nuit (Heures travaillés entre 23h et 7h heure locale): 2.00$ / heure Type d'emploi Télétravail - Temps-Partiel Identifiant du quart TNO-0111-PTB72 Horaire du quart Semaine 1 - Lundi, Mardi, Vendredi et Samedi de 23:00 à 07:00 HE Semaine 2 - Dimanche, Mercredi et Jeudi de 23:00 à 07:00 HE Lieu de travail Télétravail – Ouvert exclusivement aux résidents hors du Québec…

Content Coordinator

Hybrid

Job title Content Coordinator Department Brand, Storytelling & Communications Reports to Clinical & Content Manager Salary range $50,000 - $55,000 Job type Full-Time, Permanent, Hybrid working 2-3 days per week Location Toronto, Ontario Posting period Thursday, July 16, 2026 The opportunity Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and Canada's only national 24/7, free, confidential, and multilingual e-mental health…

Receptionist & Administrative Coordinator

Hybrid

Job title Receptionist & Administrative Coordinator Department Finance & Operations Reports to EVP, Finance & Operations Salary range $50,000 - $54,900 Job type Full-Time, Permanent, Hybrid working, 4 days in-office Location Toronto, Ontario Posting period Tuesday July 7, 2026 The opportunity Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and Canada's only national 24/7, free, confidential, and multilingual e-mental heal…