KH

Kids Help Phone

Verified Job Source

Canada's only free, 24/7 service offering professional counselling, information, referrals and texting support for youth

Toronto, ON

Mental Health Care
1,001–5,000 people

About

Kids Help Phone (KHP) is Canada’s only free, national, 24/7, multilingual and confidential e-mental health service for youth to get help and Feel Out Loud. Kids Help Phone Foundation inspires generosity and raises funds across Canada to deliver on KHP’s promise to youth. Together, KHP and KHP Foundation unlock the hope young people need to thrive in their world by scaling access to support, advancing equity and accelerating innovation so youth can always Feel Out Loud and get trustworthy help for any feeling or issue, big or small. Help means everything at KidsHelpPhone.ca. If you’re seeking wellness support, you can contact KHP any time, day or night. Text 686868. Call 1-800-668-6868. Visit KidsHelpPhone.ca. For urgent help in cases of immediate danger, you can contact 911 or the emergency / community services nearest your area right away.

Open positions

Manager, Fundraising Data & Systems

Hybrid · Toronto

The manager leads the operational infrastructure for fundraising, overseeing data systems, reporting, and process improvements to support organizational growth. They are responsible for managing the operations team, ensuring data integrity, and driving innovation through automation and business intelligence.

Bilingual Coordinator, Outreach & Partnerships

Hybrid · Toronto

The coordinator will manage outreach initiatives, build relationships with community partners and schools, and organize events to promote mental health services. They will also provide French-language support, manage outreach budgets, and analyze engagement metrics to improve program impact.

Accountant & Payroll Administrator

Hybrid · Toronto

The Accountant & Payroll Administrator is responsible for maintaining accurate financial records, performing bank and balance sheet reconciliations, and supporting month-end close activities. Additionally, the role involves assisting with payroll administration, including processing journal entries and maintaining employee payroll documentation.

Manager, Grants & Funding Operations

Hybrid · Toronto

The Manager, Grants & Funding Operations oversees the financial administration of donor gifts, including grant lifecycle management and fund disbursement. They collaborate with internal teams to ensure compliance with funding agreements, prepare financial reports, and develop monitoring tools for restricted gifts.

Coordinator, Signature Events & Partnerships (Contract)

Hybrid · Toronto

The coordinator supports the planning and execution of fundraising events and national initiatives through project coordination, stakeholder engagement, and operational support. Responsibilities include managing event logistics, volunteer recruitment, donor stewardship, and maintaining accurate records in fundraising databases.

Counsellor, Remote - Full-Time - Outside QC & ON

Remote · Canada

Provide single-session, solution-focused mental health support to youth via phone and live chat. Engage in clinical supervision, team meetings, and maintain professional boundaries while assessing risk and safety.

Workforce Manager, Remote - Canada-Wide

Remote · Canada

The Workforce Manager will lead and mentor a team of analysts to plan and staff clinical service operations, ensuring optimal coverage for mental health support services. They are responsible for developing forecasting models, managing capacity planning, and overseeing real-time scheduling to meet service demand.

Bilingual Manager, People and Clinical Performance

Remote · Canada

The Bilingual Manager will provide leadership and support for counseling and texting services, ensuring frontline teams deliver high-quality care. They will also manage team performance, employee engagement, and operational excellence.